Gros-Islet, n/a,
Saint Lucia
Funded Trading Plus Technographics
Funded Trading Plus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Funded Trading Plus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Funded Trading Plus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Funded Trading Plus has purchased the following applications: WordPress for Web Content Management in 2021, Text AI agent for Customer Support in 2024, reCAPTCHA for Application Security (AppSec) in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Funded Trading Plus is running and its propensity to invest more and deepen its relationship with Automattic , Text , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Funded Trading Plus revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Funded Trading Plus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Funded Trading Plus Tech Stack and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Text | Legacy | Text AI agent | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024 Funded Trading Plus deployed Text AI agent in the Customer Support category to automate routine inquiries for its global trading-evaluation platform. The deployment targeted customer support workflows across multiple regions and was sized to address chat volumes of approximately 125,000 conversations annually. The Text AI agent served as a conversational front line to handle high-frequency inquiries while preserving human agent capacity for complex escalations.
Implementation used vendor modules including the Text ChatBot, LiveChat, and HelpDesk components. The Text ChatBot automated first-touch interactions and prequalification, LiveChat provided synchronous human handoff, and HelpDesk supported ticket creation and case tracking for follow-up workflows. Configuration emphasized intent classification, scripted conversational flows for trading-evaluation questions, and escalation triggers to route cases to live agents.
Operational coverage aligned the Text AI agent with the companys global customer support organization, tying chat routing into existing support queues and case management workflows. Governance included centralized configuration of conversation flows, staged rollout to maintain service continuity, and oversight of escalation rules to uphold service levels. Vendor-reported outcomes indicate the Text ChatBot, LiveChat and HelpDesk components automated roughly 18 percent of workload, sustained a 93 percent CSAT, and preserved service ratings during major industry disruptions.
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | reCAPTCHA | Application Security (AppSec) | CyberSecurity | n/a | 2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Funded Trading Plus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Funded Trading Plus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||