Scottsbluff, 69361, NE,
United States
21st Century Equipment Technographics
21st Century Equipment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 21st Century Equipment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 21st Century Equipment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 21st Century Equipment has purchased the following applications: CDK IntelliDealer DMS for Dealership Management in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, CDK MyDealer for Automotive Dealership CRM in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21st Century Equipment is running and its propensity to invest more and deepen its relationship with CDK Global , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21st Century Equipment revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21st Century Equipment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
21st Century Equipment Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK IntelliDealer DMS | Dealership Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, 21st Century Equipment implemented CDK IntelliDealer DMS as its core Dealership Management platform across its 26-dealer group. The deployment with CDK Global provisioned centralized customer records, sales and finance workflows, service scheduling, parts inventory and pricing, and payroll capabilities to support retail and aftersales operations for John Deere equipment dealers in eastern Colorado, western Nebraska and southeast Wyoming.
The CDK IntelliDealer DMS implementation emphasized functional modules for parts management, service order processing, sales deal lifecycle, and accounting integration. Parts and pricing catalogs were configured to support computerized lookup, retailer ordering and parts location tracking, while service modules handled repair scheduling and repair order management, reflecting standard Dealership Management functional flows.
Operational integrations and continuity came under stress during a 2024 ransomware outage affecting CDK Global services, when dealership systems went offline. 21st Century Equipment used alternative systems to replicate VitalEdge services, engaged a Salesforce developer to bridge gaps in retail workflows, and leveraged John Deere ExpertConnect to continue payment processing, then entered transactions into CDK IntelliDealer DMS after services were restored.
Governance and operational resilience planning followed the outage, with leadership directing security hardening, maintenance of the Salesforce interface as an alternate transaction path, and faster switch-over procedures for business continuity. The implementation narrative links the CDK IntelliDealer DMS deployment, its Dealership Management modules, and the integration work needed to sustain parts, service, sales and payment functions under incident conditions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK MyDealer | Automotive Dealership CRM | CRM | n/a | 2012 | 2012 |
In 2012, 21st Century Equipment implemented CDK MyDealer as its Automotive Dealership CRM. The CDK MyDealer application is deployed on the company website to capture retail and service leads and to surface customer self service features through online appointment and inquiry forms. The implementation supports dealership sales, service, and parts business functions within the dealer organization that employs approximately 300 staff.
The deployment configures CDK MyDealer modules for web lead capture, contact and customer record management, appointment scheduling, and sales pipeline tracking, with the CDK MyDealer instance surfacing forms and lead flows directly on the corporate site. Configuration centralizes customer records and standardizes CRM workflows for sales, service, and marketing teams to ensure consistent handling of web generated leads and service requests. Governance is structured around role based access and workflow approvals common to Automotive Dealership CRM deployments, aligning operational processes across front line sales and service functions.
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at 21st Century Equipment
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| No data found | ||||||
Apps Being Evaluated by 21st Century Equipment Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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