AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

21st Century Equipment Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CDK Global Legacy CDK IntelliDealer DMS Dealership Management ERP Services and Operations n/a 2012 2012
In 2012, 21st Century Equipment implemented CDK IntelliDealer DMS as its core Dealership Management platform across its 26-dealer group. The deployment with CDK Global provisioned centralized customer records, sales and finance workflows, service scheduling, parts inventory and pricing, and payroll capabilities to support retail and aftersales operations for John Deere equipment dealers in eastern Colorado, western Nebraska and southeast Wyoming. The CDK IntelliDealer DMS implementation emphasized functional modules for parts management, service order processing, sales deal lifecycle, and accounting integration. Parts and pricing catalogs were configured to support computerized lookup, retailer ordering and parts location tracking, while service modules handled repair scheduling and repair order management, reflecting standard Dealership Management functional flows. Operational integrations and continuity came under stress during a 2024 ransomware outage affecting CDK Global services, when dealership systems went offline. 21st Century Equipment used alternative systems to replicate VitalEdge services, engaged a Salesforce developer to bridge gaps in retail workflows, and leveraged John Deere ExpertConnect to continue payment processing, then entered transactions into CDK IntelliDealer DMS after services were restored. Governance and operational resilience planning followed the outage, with leadership directing security hardening, maintenance of the Salesforce interface as an alternate transaction path, and faster switch-over procedures for business continuity. The implementation narrative links the CDK IntelliDealer DMS deployment, its Dealership Management modules, and the integration work needed to sustain parts, service, sales and payment functions under incident conditions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CDK Global Legacy CDK MyDealer Automotive Dealership CRM CRM n/a 2012 2012
In 2012, 21st Century Equipment implemented CDK MyDealer as its Automotive Dealership CRM. The CDK MyDealer application is deployed on the company website to capture retail and service leads and to surface customer self service features through online appointment and inquiry forms. The implementation supports dealership sales, service, and parts business functions within the dealer organization that employs approximately 300 staff. The deployment configures CDK MyDealer modules for web lead capture, contact and customer record management, appointment scheduling, and sales pipeline tracking, with the CDK MyDealer instance surfacing forms and lead flows directly on the corporate site. Configuration centralizes customer records and standardizes CRM workflows for sales, service, and marketing teams to ensure consistent handling of web generated leads and service requests. Governance is structured around role based access and workflow approvals common to Automotive Dealership CRM deployments, aligning operational processes across front line sales and service functions.
Call Tracking and Recording CRM 2021 2021
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Tag Management CRM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013

IT Decision Makers and Key Stakeholders at 21st Century Equipment

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 21st Century Equipment Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 21st Century Equipment IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 21st Century Equipment digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 21st Century Equipment Technographics
21st Century Equipment is a Automotive organization based in United States, with around 300 employees and annual revenues of $30.0 million.
21st Century Equipment operates a diverse technology stack with applications such as CDK IntelliDealer DMS, Google Workspace (Formerly Google G-Suite) and CDK MyDealer, covering areas like Dealership Management, Collaboration and Automotive Dealership CRM.
21st Century Equipment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CDK Global and Google.
21st Century Equipment recently adopted applications including CallRail Call Tracking in 2021, Salesforce Pardot in 2021 and OneTrust Cookie Consent in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 21st Century Equipment’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 21st Century Equipment’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 21st Century Equipment technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.