Guangzhou, 511455,
China
GAC Toyota China Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by GAC Toyota China and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 GAC Toyota China employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GAC Toyota China has purchased the following applications: Sitecore CMS for Web Content Management in 2014, Toyota e-CRB for Automotive Dealership CRM in 2005, JavaScript for Apps Development in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GAC Toyota China is running and its propensity to invest more and deepen its relationship with Sitecore , Toyota , Matomo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GAC Toyota China revenues, which have grown to $12.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GAC Toyota China intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toyota | Legacy | Toyota e-CRB | Automotive Dealership CRM | CRM | n/a | 2005 | 2005 |
In 2005 GAC Toyota China implemented Toyota e-CRB as its Automotive Dealership CRM to standardize dealer-facing customer and service workflows. The rollout began with a model-store operation in the mid-2000s and expanded rapidly across Guangzhou Toyota and its dealer network in China, moving from pilot model-store sites to broad dealer deployment.
Toyota e-CRB was deployed across dealer operations with core functional modules including service management boards, Toyota Car Viewer TCV, i-CROP and related modules, providing dealer CRM capabilities and service process orchestration. Configuration work focused on dealer-level service management, customer record consolidation, service order handling and dealer-facing vehicle view functionality aligned to Automotive Dealership CRM workflows.
Operational coverage included Guangzhou Toyota dealerships and affiliated dealer sites across China, targeting service departments and front-office CRM processes within the dealer network. The implementation emphasized model-store operationalization as a rollout pattern, scaling configurations and module sets from early model stores to a wider dealer population.
Governance followed a staged rollout with model-store piloting and subsequent network-wide configuration standardization, aligning dealer CRM practices and service process procedures. Reporting on the deployment documents both the rapid dealer rollout and operational outcomes in China without providing quantified impact measures.
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Customer Engagement | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | JavaScript | Apps Development | PaaS | n/a | 2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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