AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Gaia Herbs Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 300 ERP (formerly Accpac) ERP Financial ERP Financial Management n/a 2017 2017
In 2017, Gaia Herbs implemented Sage 300 ERP (formerly Accpac) to serve core accounting and financial management needs, using the system as its primary ERP Financial backbone. Gaia Herbs is a 250-employee consumer packaged goods company and the Sage 300 ERP deployment is described in the context of integrations with existing in-house applications and process manufacturing systems. The Sage 300 ERP implementation focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, and financial reporting workflows that consolidate transactional finance activity. Configuration work emphasized chart of accounts alignment and transaction posting rules consistent with mid-market financial controls, while custom FileMaker applications handled complementary operational data capture and user-facing workflows. Integration architecture connected FileMaker applications to Sage 300 ERP and to Process Pro, enabling transactional exchange between production and financial ledgers. The noted integration scope indicates FileMaker served as an operational layer developed and maintained by the NC team, while Process Pro provided process manufacturing data that fed costing and inventory valuation processes into Sage 300 ERP. Governance centered on an internal NC development team maintaining FileMaker while coordinating change control and data mapping with finance stakeholders for Sage 300 ERP. Operational ownership appears to align finance with application-level stewardship, with the integration pattern emphasizing reconciliation points between production data in Process Pro and financial entries in Sage 300 ERP.
ERP Financial ERP Financial Management 2021 2022
Payment Processing ERP Financial Management 2021 2021
Subscription and Recurring Billing ERP Financial Management 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Gaia Herbs implemented Microsoft 365 to provide Collaboration capabilities across its organization. The deployment aimed to support corporate business functions including marketing, operations, finance, and customer service, and was provisioned to serve the company’s 250 employees. The implementation of Microsoft 365 was configured as a cloud tenant with centralized administration, role based access controls, and standard data protection policies. Functional modules in use align with Collaboration category norms and include enterprise email and calendaring, team chat and meetings, cloud file storage and sync, intranet and document collaboration, and the suite of productivity applications to enable knowledge worker workflows. Microsoft 365 is also used on Gaia Herbs public website according to site source signals, indicating the vendor’s services are surfaced beyond internal endpoints. Governance was centralized under IT with policy driven access and compliance settings, and the rollout emphasized department level onboarding and standardization of collaboration and content workflows.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Signifyd Legacy Signifyd eCommerce Fraud Protection eCommerce n/a 2021 2021
In 2021, Gaia Herbs deployed Signifyd to provide eCommerce Fraud Protection across its consumer-facing website. The Signifyd implementation was embedded in the online storefront to perform real-time order analysis and risk assessment at checkout, positioning Signifyd as the primary eCommerce Fraud Protection solution for Gaia Herbs' online commerce operations. The deployment leveraged category-aligned capabilities including machine learning risk scoring, automated order decisioning, and chargeback protection workflows, configured to operate within checkout and order validation flows. Operational scope covers the eCommerce function and adjacent customer service and order operations, with configuration and tuning managed by internal eCommerce and fraud teams to align risk thresholds and review procedures. Governance focused on ongoing rule tuning, monitoring of flagged orders, and escalation workflows between fraud reviewers and customer support. The implementation narrative centers on web storefront instrumentation, decision automation, and operational governance for online order risk management.
eCommerce eCommerce 2018 2018
Personalization and Product Recommendations eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2021 2021
Product Review Management eCommerce 2021 2021
Shipping Management eCommerce 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2021 2021
Customer Support CRM 2018 2018
Digital Advertising Platform CRM 2023 2023
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2011 2011
IT Decision Makers and Key Stakeholders at Gaia Herbs
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Gaia Herbs Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gaia Herbs Technographics

Gaia Herbs is a Consumer Packaged Goods organization based in United States, with around 250 employees and annual revenues of $30.0 million.

Gaia Herbs operates a diverse technology stack with applications such as Sage 300 ERP (formerly Accpac), Microsoft 365 and Signifyd, covering areas like ERP Financial, Collaboration and eCommerce Fraud Protection.

Gaia Herbs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Microsoft and Signifyd.

Gaia Herbs recently adopted applications including Criteo Commerce Media Platform in 2023, Salesforce Sales Cloud in 2022 and IFS Cloud ERP in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Gaia Herbs’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Gaia Herbs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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