GAIN Capital
135 US Highway 202/206, Suite 11,
Bedminster, 7921, NJ,
United States
Bedminster, 7921, NJ,
United States
1 908-731-0700
Banking and Financial Services
GAIN Capital Technographics
GAIN Capital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GAIN Capital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 GAIN Capital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GAIN Capital has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Sage People Performance and Talent for Performance and Goal Management, Talent Management in 2018, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GAIN Capital is running and its propensity to invest more and deepen its relationship with Infor , Sage , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GAIN Capital revenues, which have grown to $152.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GAIN Capital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GAIN Capital Tech Stack and Enterprise Applications
GAIN Capital ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, GAIN Capital implemented Infor SunSystems as its ERP Financial platform to support an acquisition integration program. The engagement co-led the post acquisition integration of Daniels Trading accounting systems, operating rhythms, and month end close processes into GAIN Capital accounting operations.
The Infor SunSystems deployment focused on core general ledger configuration, chart of accounts harmonization, month end close orchestration, and mapping of accounts payable and accounts receivable workflows. Configuration work concentrated on standardizing journal posting rules, reconciliation templates, and close task sequencing to align Daniels Trading finance activities with GAIN Capital reporting requirements.
Data conversion and system consolidation work included migrating transactional records from QuickBooks instances into Microsoft Great Plains and Infor SunSystems as part of the consolidation effort. Integrations centered on bringing Daniels Trading financial data, intercompany postings, and operating cadence into the consolidated ERP Financial environment represented by Infor SunSystems.
Governance and process changes established a centralized close schedule, standardized reconciliation ownership, and documented operating rhythms for month end activities across finance and accounting teams. The program emphasized process alignment and operational control to support consistent accounting and close execution within GAIN Capital using Infor SunSystems.
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GAIN Capital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage People Performance and Talent | Performance and Goal Management, Talent Management | HCM | n/a | 2018 | 2018 |
In 2018, GAIN Capital implemented Sage People Performance and Talent to centralize HR data and reporting. The deployment targeted HR operations in the United States and aligned Sage People Performance and Talent to Performance and Goal Management,Talent Management use cases to improve workforce visibility for HR and business leaders.
Configuration focused on consolidating employee records, formalizing performance review workflows, enabling goal tracking, and unifying talent profiles consistent with Performance and Goal Management and Talent Management functional patterns. Centralized workforce reporting and people analytics sped reporting for HR and business leaders, and governance and process changes emphasized standardized reporting ownership and more consistent manager workflows across the organization.
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GAIN Capital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, GAIN Capital implemented Zendesk Service. GAIN Capital uses Zendesk Service in the Customer Support category to manage client inquiries and digital support workflows on its public website.
The Zendesk Service deployment centers on ticketing and case management, a knowledge base for self service, live chat for real time client engagement, automation rules for routing, and SLA oriented reporting and analytics. The application is embedded in the company website as the front end support layer, routing incoming web interactions into a centralized support queue and agent workspace. Configuration includes user roles, custom ticket fields, and workflow rules aligned to financial services support processes.
Operational coverage focuses on customer support and client services teams, delivering web based assistance and escalation paths to backend operations. Governance is structured around ticket routing, role based agent permissions, and knowledge base moderation to standardize responses and workflow handoffs. This deployment links GAIN Capital, Zendesk Service, Customer Support and the customer service business function into a unified web support channel.
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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GAIN Capital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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GAIN Capital CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at GAIN Capital
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GAIN Capital Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GAIN Capital IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GAIN Capital digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GAIN Capital Technographics
GAIN Capital is a Banking and Financial Services organization based in United States,
with around 800 employees and annual revenues of $152.0 million.
GAIN Capital operates a diverse technology stack with applications such as
Infor SunSystems, Sage People Performance and Talent and Zendesk Service,
covering areas like ERP Financial, Performance and Goal Management, Talent Management and Customer Support.
GAIN Capital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Sage and Zendesk.
GAIN Capital recently adopted applications including
Salesforce Sales Cloud in 2021, Zendesk Service in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GAIN Capital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GAIN Capital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GAIN Capital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.