Gap Group
Carrick House 40 Carrick Street,
Glasgow, G2 8DA,
United Kingdom
Glasgow, G2 8DA,
United Kingdom
44 14 1225-4600
Professional Services
Gap Group Technographics
Gap Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gap Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1713 Gap Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gap Group has purchased the following applications: Zellis MyView for Employee Self Service in 2021, Phalanx for Field Service Management in 2021, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gap Group is running and its propensity to invest more and deepen its relationship with Zellis , Spartan Solutions , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gap Group revenues, which have grown to $284.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gap Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gap Group Tech Stack and Enterprise Applications
Gap Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2021 | 2021 |
In 2021, Gap Group implemented Zellis MyView as its Employee Self Service application to support HR and payroll functions. The deployment provides web-based employee access for Gap Group's workforce of 1713 employees in the United Kingdom.
Zellis MyView is used as the primary Employee Self Service portal, delivering standard self-service capabilities including payslip access and document delivery, personal data management, absence and holiday booking, and role-based dashboards for employees and managers. The implementation reflects typical Employee Self Service functional workflows for employee record visibility and self-initiated HR transactions.
The service is provisioned via a vendor-hosted web portal on the myview.zellis.com domain and is accessible through the Gap Group site at gap-group.myview.zellis.com, indicating a cloud-hosted vendor-managed access model. Access is organized around employee browser login and role-based views, supporting online HR tasks and manager approval flows.
Operational coverage centers on HR and payroll-facing business functions, with governance focused on HR ownership of employee data and role-based access controls inside Zellis MyView. Rollout and ongoing administration are structured around centralized portal configuration, employee onboarding to the portal, and HR stewardship of self-service workflows.
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Gap Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Spartan Solutions | Legacy | Phalanx | Field Service Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Gap Group implemented Phalanx, deploying the PHALANX Digital Workshop application from Spartan Solutions to digitise depot workshop operations. The project began with an eight week pilot of PHALANX Digital Workshop and was then rolled out across Gap Group's depot network.
The deployment targeted workshop maintenance capabilities within the Field Service Management category, replacing paper forms and standardising technician workflows. Configuration emphasized digital work order capture, technician checklists and parts issuance workflows, aligning with common Field Service Management functional modules for workshop operations and job documentation.
Operational coverage extended to depot workshop and maintenance operations across 175 depots, impacting workshop technicians, maintenance supervisors, procurement and compliance functions. The solution centralized workshop activity data to increase procurement visibility and to standardise maintenance procedures across sites.
Governance followed a pilot to phased rollout approach described in Spartan Solutions' case study, with standardised technician processes and controls instituted during adoption. According to Spartan's case study and the July 2021 announcement, the PHALANX Digital Workshop rollout delivered better asset utilisation, improved compliance and enhanced procurement visibility.
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Gap Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Gap Group deployed Microsoft 365 to support Collaboration across the company. The deployment targeted a 1,713-employee professional services firm in the United Kingdom and is observable through Microsoft 365 artifacts present on gap-group.co.uk, indicating a browser-delivered presence of the platform. Microsoft 365 was adopted to provide unified communications, cloud mailboxes, and document collaboration for business functions including operations, HR, finance and client-facing teams.
The Microsoft 365 implementation encompassed cloud-hosted Collaboration modules such as Exchange Online, SharePoint Online, Microsoft Teams and OneDrive for Business, aligning with standard functional capabilities for messaging, document management, team collaboration and access control. The architecture follows a cloud-first tenant model with centralized identity and access governance, browser-based delivery to the corporate website, and IT-managed provisioning and content governance workflows to support cross-departmental collaboration. Gap Group Microsoft 365 Collaboration supports internal productivity and unified communications across the organization, with governance focused on role-based access, provisioning and content publishing processes.
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Collaboration | Collaboration |
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2022 | 2022 |
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Gap Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Marketing Automation | CRM |
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2020 | 2020 |
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Gap Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
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2022 | 2022 |
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Gap Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Transactional Email | PaaS |
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2018 | 2018 |
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Gap Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Gap Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gap Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gap Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gap Group IT executives and key decision makers. This section highlights Gap Group's latest recorded technology evaluations, including Infor SunSystems for ERP Financial on 2025-05-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gap Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-02 | Gap Group | Evaluated | Infor | Infor SunSystems | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Gap Group Technographics
Gap Group is a Professional Services organization based in United Kingdom,
with around 1713 employees and annual revenues of $284.1 million.
Gap Group operates a diverse technology stack with applications such as
Zellis MyView, Phalanx and Microsoft 365,
covering areas like Employee Self Service, Field Service Management and Collaboration.
Gap Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zellis, Spartan Solutions and Microsoft.
Gap Group recently adopted applications including
Zoho Mail in 2022, Atlassian Jira Service Desk in 2022 and Zellis MyView in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gap Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gap Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gap Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.