AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Gapcloud Tech Stack and Enterprise Applications

Gapcloud Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Gapcloud CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bright Pattern Legacy Bright Pattern Platform Call Center CRM n/a 2023 2023
In 2023, Gapcloud deployed the Bright Pattern Platform on its public website to capture customer contacts and manage inbound interactions. The Bright Pattern Platform serves as the company Call Center solution embedded into web pages, routing site-originated inquiries into agent workflows and web channel contacts. The deployment reflects a cloud-delivered, web-embedded contact solution tailored to a small professional services firm with a compact operations team. The implementation centers on web channel contact flows and agent handling consistent with Call Center category capabilities, including web chat, inbound routing, escalation to agents, and a consolidated agent interface to manage sessions. Operational scope is focused on Gapcloud’s Australia web presence and the company’s customer service and sales inquiry handling, with configuration and administration expected to be managed by a small in-house operations owner. Governance emphasizes contact flow configuration and web routing rules rather than broad enterprise telephony integration, aligning the Bright Pattern Platform with internet-first customer engagement on the corporate site.
Gapcloud IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
Gapcloud CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Gapcloud

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Gapcloud Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gapcloud IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gapcloud digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gapcloud Technographics
Gapcloud is a Professional Services organization based in Australia, with around 10 employees and annual revenues of $1.0 million.
Gapcloud operates a diverse technology stack with applications such as Microsoft 365, Bright Pattern Platform and GoDaddy, covering areas like Collaboration, Call Center and Application Hosting and Computing Services.
Gapcloud has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Bright Pattern and GoDaddy.
Gapcloud recently adopted applications including Bright Pattern Platform in 2023, Cloudflare CDN in 2023 and Cloudflare Bot Management in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gapcloud’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Gapcloud’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gapcloud technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.