Rochester, 14623, NY,
United States
Garber Automotive Group NY Technographics
Garber Automotive Group NY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Garber Automotive Group NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Garber Automotive Group NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Garber Automotive Group NY has purchased the following applications: CDK Global DMS for Dealership Management in 2019, Microsoft 365 for Collaboration in 2016, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Garber Automotive Group NY is running and its propensity to invest more and deepen its relationship with CDK Global , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Garber Automotive Group NY revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Garber Automotive Group NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Garber Automotive Group NY Tech Stack and Enterprise Applications
Garber Automotive Group NY ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Garber Automotive Group NY implemented CDK Global DMS as its Dealership Management platform to support sales and service operations across its Webster New York retail location. The deployment positioned CDK Global DMS to centralize BDC and customer service activity, aligning appointment setting and inbound contact handling with dealership operational workflows.
CDK Global DMS was configured to support appointment scheduling, BDC queue management, and customer contact capture for inbound calls, texts, emails and online chat, reflecting the day to day responsibilities of BDC representatives and managers. The implementation incorporated role based access for customer service representatives and BDC staff, and the CDK Global DMS instance was used alongside GM Workbench and VinSolutions to manage lead, appointment and service touchpoint data.
Operational coverage included sales and service departments, with documented workflows for appointment setting and customer engagement routed through the DMS. Governance centered on BDC and customer service process standardization, with GM certified BDC representatives and BDC management operating as primary system owners to maintain appointment and communication workflows within the Dealership Management environment.
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Garber Automotive Group NY Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Garber Automotive Group NY implemented Microsoft 365 in a Collaboration deployment to support corporate communications and document management across its United States operations. Microsoft 365 was provisioned as the organization cloud productivity tenant, providing core collaboration capabilities to approximately 400 employees.
The implementation leveraged Microsoft 365 components including Exchange Online for email and calendaring, SharePoint Online for intranet and document libraries, OneDrive for personal file synchronization, Microsoft Teams for real-time collaboration, and the Office suite for desktop productivity. Identity and access management was centralized with Azure Active Directory to manage user accounts and enable single sign on, while tenant configuration applied standard retention and compliance controls aligned with collaboration workflows.
Garber Automotive Group NY Microsoft 365 Collaboration is also referenced on the company public website, confirming the application presence within the firm technology stack. Operational governance focused on tenant administration and role based access, with IT operations handling user provisioning and lifecycle management to support business functions in sales, service, and corporate administration.
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Garber Automotive Group NY Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Garber Automotive Group NY deployed Algolia Search on its public website to support customer facing vehicle discovery and inventory navigation. Garber Automotive Group NY implemented Algolia Search as an Application, Web and Enterprise Search solution to centralize site search across vehicle listings, static content pages, and promotional merchandising zones.
The implementation configured standard search capabilities including relevance tuning, autocomplete suggestions, faceted navigation, and ranking rules consistent with Application, Web and Enterprise Search patterns. Algolia Search was instrumented to index structured inventory data and site content, and to expose search UI components for real time query responses and type ahead behavior.
Integration work focused on front end embedding of Algolia Search APIs and JavaScript components into the dealer website, plus a scheduled indexing feed from the site inventory source to keep listings current. Operational ownership sits with digital and sales facing teams who manage data normalization, attribute mapping for facets such as make model and price, and ongoing relevance adjustments.
Governance and workflow changes included establishing an indexing cadence, tagging conventions for vehicle metadata, and a relevance tuning process driven by the marketing and online sales teams. The deployment emphasizes search driven discovery as part of Garber Automotive Group NYs customer engagement and online sales workflows without reference to other platform replacements.
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Web Content Management | Content Management |
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2021 | 2021 |
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Garber Automotive Group NY CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Automotive Dealership CRM | CRM |
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2021 | 2021 |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Garber Automotive Group NY ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Garber Automotive Group NY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Garber Automotive Group NY
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CFO | CXO | Finance | ||||
| IT Manager | Manager | IT | ||||
| Controller | Director | Finance | ||||
| Special Finance Manager | Manager | Finance | ||||
| Finance Director | Director | Finance |
Apps Being Evaluated by Garber Automotive Group NY Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-11-12 | Garber Automotive Group NY | Evaluated | UKG | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM |