Gati Limited
Western Pearl 4th Floor Survey No. 13(P) Kondapur,
Hyderabad, 500084,
India
Hyderabad, 500084,
India
91 40 7120 4284
Transportation
Gati Limited Technographics
Gati Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gati Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Gati Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gati Limited has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gati Limited is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gati Limited revenues, which have grown to $181.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gati Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gati Limited Tech Stack and Enterprise Applications
Gati Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Gati Limited implemented Oracle E-Business Suite as its ERP Financial application to centralize south zone finance and payments processing. The deployment focused on processing vendor payments, labor disbursements and delivery boy payments, and it established south zonal controls for payables and receivables while reporting to senior finance authority.
Oracle E-Business Suite was configured to support core financial modules including Accounts Payable, Accounts Receivable, General Ledger, bank reconciliation and tax reporting for TDS, VAT and Service tax. Functional activities captured in the Oracle E-Business Suite ERP Financial environment included posting account entries, executing month end close, ledger reconciliations, rectifying accounting entries and monthly financial report analysis.
Operational coverage extended to branch level through regular visits to verify accounts and stock reports, and to field operations by following up COD remittances versus deposits to minimize cash and suspense balances. Cost management workflows were used to prepare and analyze delivery cost and vehicle expense reports, with findings escalated to branch managers for operational follow up.
Governance emphasized a disciplined month end close cadence and coordinated task follow up with approximately 20 accountants in the south zone, creating clear escalation paths to branch managers and senior finance leadership. Recurring activities such as BRS preparation for payables and receivables, consolidated tax reporting and ledger reconciliation were institutionalized to enforce financial control within the Oracle E-Business Suite ERP Financial implementation.
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Gati Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Gati Limited implemented Zendesk Chat on its website. Gati Limited implemented Zendesk Chat, a Chatbots and Conversational AI solution, to provide website-based customer service and real-time visitor engagement for its transportation operations in India.
The deployment used the Zendesk Chat web widget embedded in the corporate site, configured for live chat functionality, proactive messaging, visitor tracking, canned responses, and transcript capture. The implementation reflects common Chatbots and Conversational AI capabilities, enabling session routing to customer service agents and basic automation of frequent inquiries through predefined replies, with configuration proportionate to a small 20 employee support operation.
Operational coverage centered on website support workflows and the customer service function, with governance focused on agent access, chat handling procedures, and retention of chat transcripts to support continuity. The Zendesk Chat application was used to centralize conversational interactions on the public site and to instrument real-time engagement for customer inquiries.
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Gati Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Gati Limited implemented Microsoft 365 as its primary Collaboration platform. The presence of Microsoft 365 in the company website source indicates the vendor suite is being used to support corporate communication and productivity across the organization, with Microsoft 365 functioning to surface collaboration services to both internal users and corporate web properties.
The deployment is sized for a small employee base of roughly 20 staff, which implies a single Microsoft 365 tenant with centralized administration, user provisioning and role based access controls aligned to IT and operations. Functional capabilities aligned to the Collaboration category include enterprise email, real time chat and meetings, cloud document collaboration and intranet capabilities, typically delivered via Exchange Online, Microsoft Teams, SharePoint Online and OneDrive alongside Azure Active Directory for identity and access management, enabling consolidated collaboration, content publishing and access governance for Gati Limited.
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Gati Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Gati Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Gati Limited In-House
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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In-House | In-House |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Gati Limited
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CIO | CXO | Finance | |
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Sr Manager IT | Manager | IT | |
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Head Finance Accounts | Director | Finance | |
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Manager Finance | Manager | Finance | |
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Apps Being Evaluated by Gati Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gati Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gati Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Gati Limited Technographics
Gati Limited is a Transportation organization based in India,
with around 20 employees and annual revenues of $181.0 million.
Gati Limited operates a diverse technology stack with applications such as
Oracle E-Business Suite, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Gati Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Microsoft.
Gati Limited recently adopted applications including
Microsoft 365 in 2021, Salesforce Marketing Cloud in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gati Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gati Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gati Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.