Hyderabad, 500084,
India
Gati Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Gati Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Gati Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gati Limited has purchased the following applications: In-House Applications for Analytics and BI in 2013, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021, Ameyo ACD for Call Routing for Call Center in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gati Limited is running and its propensity to invest more and deepen its relationship with In-House Applications , Microsoft , Ameyo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gati Limited revenues, which have grown to $181.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gati Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
In-House
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House Applications | In-House | In-House | n/a | 2013 | 2013 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo ACD for Call Routing | Call Center | CRM | n/a | 2016 | 2016 | In 2016, Gati Limited implemented Ameyo ACD for Call Routing as a Cloud Contact Center deployment to centralize customer contact routing and supervisory monitoring for its transportation operations. The engagement focused on delivering an integrated call routing layer that connected contact handling to operational workflows. Ameyo’s SOA and MDA based approach was used to enable complete integration with Gati’s backend solution, providing a consolidated single-screen view of customer and operational data. Functional components implemented included the Ameyo ACD for Call Routing, customized operational reports aligned to Gati’s business needs, and real-time analytics surfaced through a supervisor dashboard and wallboard. Integration work consolidated backend data feeds into the Cloud Contact Center environment, enabling agents and supervisors to access transactional and status information in the same interface. The supervisor dashboard and wallboard delivered the real-time analytics requirement so that key personnel received timely operational indicators, and customized reporting provided scheduled and on-demand visibility for operations and customer service teams. | |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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