Gauri
Commerce House Carlton Boulevard,
Lincoln, LN2 4WJ,
United Kingdom
Lincoln, LN2 4WJ,
United Kingdom
44 15 2224-3121
Professional Services
Gauri Technographics
Gauri Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gauri and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Gauri employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Gauri has purchased the following applications: Xero Ledger for ERP Financial in 2017, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gauri is running and its propensity to invest more and deepen its relationship with Xero , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gauri revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gauri intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gauri Tech Stack and Enterprise Applications
Gauri ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero Ledger | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Gauri implemented Xero Ledger as its ERP Financial application to centralize UK accounting and month end reporting. The deployment focused on UK accounting operations, aligning ledger code allocation to the chart of accounts in Xero and embedding Xero Ledger into the monthly MIS cadence used by the finance team.
Configuration work emphasized ledger code allocation, chart of accounts mapping, and controls for journal posting. Operational coverage targeted finance and payroll functions, with monthly scrutiny of all journal vouchers and UK payroll recorded at the time of monthly MIS, establishing a consistent review cycle and standardized posting governance across the finance function.
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Gauri Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Gauri implemented Microsoft 365 as its primary Collaboration platform supporting professional services productivity and team communication. The cloud-hosted Microsoft 365 tenant was provisioned for an 80-person firm based in the United Kingdom, consolidating email, document authoring and synchronous collaboration for client delivery and back-office functions. The company website references Microsoft 365 as the core Collaboration application used across the organization.
Configuration emphasized standard Microsoft 365 capabilities, including Exchange Online email, SharePoint Online document management, OneDrive file synchronization, Microsoft Teams for meetings and chat, and Office web and desktop apps for content creation. Governance was organized at the tenant level with role-based administrative controls, document access policies and collaboration lifecycle workflows to support consulting engagement teams, while identity and access were aligned with Microsoft cloud identity services to centralize authentication and permissions across productivity workloads.
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Gauri CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Gauri implemented Zendesk Service to centralize web-based customer support on its company website. Gauri is a United Kingdom professional services firm with 80 employees and approximately 8000000 in revenue, and the deployment targets Customer Support as the primary application category. The implementation was focused on capturing inbound requests from clients through the website and surfacing them in a centralized support environment.
Zendesk Service was configured as a centralized ticketing platform with a web widget and web-based request forms, standard ticket lifecycle management, and an agent workspace to manage case assignment, prioritization, and resolution. The deployment included knowledge base authoring and templated responses to support common inquiry types, enabling self-service and consistent agent responses.
The installation runs directly on Gauri's website, funneling customer inquiries into a single support queue for customer service and client success teams operating in the United Kingdom. Routing rules and role-based access controls were applied to segregate support queues by function and priority, keeping operational scope within Customer Support workflows.
Operational governance formalized ticket triage, escalation paths, and agent role definitions inside Zendesk Service, aligning support workflows with existing client servicing processes. Ongoing administration is managed by Gauri's internal support team, which maintains knowledge content, ticket routing rules, and agent permissions within Zendesk Service.
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Marketing Analytics, Lead Generation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Gauri IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gauri
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gauri Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gauri IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gauri digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Gauri Technographics
Gauri is a Professional Services organization based in United Kingdom,
with around 80 employees and annual revenues of $8.0 million.
Gauri operates a diverse technology stack with applications such as
Xero Ledger, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Gauri has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, Microsoft and Zendesk.
Gauri recently adopted applications including
Salesforce Sales Cloud in 2021, Cloudflare CDN in 2021 and Zendesk Service in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gauri’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gauri’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gauri technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.