GCH Retail (Malaysia) Sdn Bhd
Mezzanine Floor, Giant Hypermarket Shah Alam Stadium Lot 2, Persiaran Sukan, Seksyen 13,,
Shah Alam, 40100,
Malaysia
Shah Alam, 40100,
Malaysia
60 3-5544 8888
Retail
GCH Retail (Malaysia) Sdn Bhd Technographics
GCH Retail (Malaysia) Sdn Bhd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GCH Retail (Malaysia) Sdn Bhd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 GCH Retail (Malaysia) Sdn Bhd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GCH Retail (Malaysia) Sdn Bhd has purchased the following applications: Orisoft HCM for Core HR in 2014, Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GCH Retail (Malaysia) Sdn Bhd is running and its propensity to invest more and deepen its relationship with Orisoft Technology Berhad , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GCH Retail (Malaysia) Sdn Bhd revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GCH Retail (Malaysia) Sdn Bhd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GCH Retail (Malaysia) Sdn Bhd Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orisoft Technology Berhad | Legacy | Orisoft HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, GCH Retail (Malaysia) Sdn Bhd deployed Orisoft HCM as its Core HR solution to centralize payroll computation and HR data for its employee population of about 10,000. Orisoft HCM was implemented as the system of record for salary processing and workforce data, establishing a single application for payroll workflows and personnel administration.
The deployment configured payroll functional modules to calculate monthly salary, overtime, statutory and contractual allowances, back pay salary, and foreign worker salary, and to manage withheld salary release rules. The implementation included a specific workflow to perform second crediting of salary for new joiners and to process payroll runs through Orisoft HCM, aligning payroll calculation logic with operational pay cycle requirements.
Operational controls required HR teams to enter all data for new joiners directly into Orisoft HCM, and payroll teams to execute withholding and crediting procedures within the application. The system was used to check staff attendance and to produce manpower reports, positioning Orisoft HCM as the authoritative source for time and attendance validation and headcount reporting.
Governance and process changes emphasized application-driven workflows, with HR ownership of employee master data entry and payroll ownership of withholding and back pay processing inside Orisoft HCM. The implementation focused on embedding payroll rules and attendance-based validations in the Core HR platform to standardize payroll execution and workforce reporting across GCH Retail operations.
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Payroll | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, GCH Retail (Malaysia) Sdn Bhd deployed Microsoft 365 as its Collaboration platform. The public website references indicate Microsoft 365 is used on their website, reflecting a surface-level integration between the cloud collaboration suite and corporate digital channels. The deployment supports a Malaysia-based retail organization with approximately 10,000 employees, aligning collaboration tooling with enterprise communications and document management needs.
The Microsoft 365 implementation centers on Collaboration capabilities common to the suite, including Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, Microsoft Teams for real-time collaboration and meetings, and OneDrive for personal file sync. Configuration work would have focused on tenant provisioning, mailbox and site architecture, Teams policy configuration, and information governance controls such as retention and access policies. These functional modules establish a unified collaboration layer for cross-functional teams and store support groups.
Operational coverage is oriented toward corporate functions and digital storefront support within Malaysia, with Microsoft 365 surfaced on customer-facing pages of the corporate site. Administration is managed at the Microsoft 365 tenant level, leveraging Azure Active Directory for identity and role based access and centralized user provisioning. Governance and workflow rationalization include enforcing messaging and meeting policies, managing content lifecycle, and applying conditional access to protect corporate data as part of Collaboration platform governance.
This narrative documents Microsoft 365 as the implemented application for Collaboration at GCH Retail (Malaysia) Sdn Bhd, highlighting module-level configuration, tenant administration, and the platform's presence on the company website.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, GCH Retail (Malaysia) Sdn Bhd implemented DocuSign eSignature as a Digital Signing solution on its public website https://www.giant.com.my/. The deployment focuses on embedding electronic signature capability into web-facing document flows to capture agreements initiated from the corporate website, operating within the companys Malaysia online channel. This implementation positions DocuSign eSignature to handle customer-facing signing interactions directly in-browser while preserving audit and consent artifacts for each transaction.
DocuSign eSignature was configured to support template-driven signing workflows, embedded signing sessions, authentication controls, and auditable signature records consistent with Digital Signing functional patterns. The solution is integrated into the site document delivery and form capture pathways to automate signature collection, with governance centered on standardized signing templates and consistent envelope workflows to ensure uniform execution of web-originated documents. Operational ownership aligns with website and commercial document processes, enabling secure online signature capture for web-initiated agreements.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GCH Retail (Malaysia) Sdn Bhd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by GCH Retail (Malaysia) Sdn Bhd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GCH Retail (Malaysia) Sdn Bhd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GCH Retail (Malaysia) Sdn Bhd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GCH Retail (Malaysia) Sdn Bhd Technographics
GCH Retail (Malaysia) Sdn Bhd is a Retail organization based in Malaysia,
with around 10000 employees and annual revenues of $900.0 million.
GCH Retail (Malaysia) Sdn Bhd operates a diverse technology stack with applications such as
Orisoft HCM, Microsoft 365 and DocuSign eSignature,
covering areas like Core HR, Collaboration and Digital Signing.
GCH Retail (Malaysia) Sdn Bhd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Orisoft Technology Berhad, Microsoft and DocuSign.
GCH Retail (Malaysia) Sdn Bhd recently adopted applications including
DocuSign eSignature in 2021, WooCommerce in 2021 and Mimecast Email Security in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GCH Retail (Malaysia) Sdn Bhd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GCH Retail (Malaysia) Sdn Bhd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GCH Retail (Malaysia) Sdn Bhd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.