Geisinger Health Plan
100 North Academy Ave.,
Danville, 17822, PA,
United States
Danville, 17822, PA,
United States
1 570-271-6211
Healthcare
Geisinger Health Plan Technographics
Geisinger Health Plan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Geisinger Health Plan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Geisinger Health Plan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Geisinger Health Plan has purchased the following applications: MHC AR Invoice Automation for AR Automation in 2016, UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2012, AppWorx Workload Automation for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Geisinger Health Plan is running and its propensity to invest more and deepen its relationship with MHC Automation , UKG , Acuity Insights or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Geisinger Health Plan revenues, which have grown to $7.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Geisinger Health Plan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Geisinger Health Plan Tech Stack and Enterprise Applications
Geisinger Health Plan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHC Automation | Legacy | MHC AR Invoice Automation | AR Automation | ERP | n/a | 2016 | 2016 |
In 2016 Geisinger Health Plan implemented MHC AR Invoice Automation to centralize document and communications automation for HR and payroll data flows. The deployment used MHC AR Invoice Automation as an AR Automation solution configured to merge and transform HR and payroll and related data sources to support automated document generation for benefits and payroll communications.
Configuration focused on HR and payroll document automation capabilities, including data consolidation, transformation, and rules-driven document output. Modules implemented were aligned with HR and payroll communications workflows, enabling consistent document formatting and automated distribution tied to personnel and payroll records.
The implementation integrated multiple HR and payroll data sources to create a consolidated data layer feeding the MHC AR Invoice Automation engine, supporting benefits administration and payroll communications within HR operations. Architecture emphasized a centralized automation layer that consumed disparate feeds and produced standardized documents and communications.
Module usage as HR and payroll document automation is inferred from a quoted Sr. Benefits Analyst role in the vendor testimonial, and the implementation is reported to have improved data consolidation and output for benefits and payroll processes. Geisinger Health Plan MHC AR Invoice Automation AR Automation HR and payroll describes the relationship between the company, application, category, and business function.
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Geisinger Health Plan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2012 | 2012 |
In 2012, Geisinger Health Plan implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) to centralize core payroll operations. The deployment was positioned to support Payroll activities specifically focused on entry, maintenance and verification of KRONOS payroll information across the enterprise.
The implementation emphasized payroll data entry and employee master data maintenance, with configured verification workflows to validate payroll inputs prior to processing. UKG Workforce Central Payroll provided payroll calculation processing, payroll reporting and audit logging consistent with category expectations for the Payroll application.
Operational ownership rested with HR and finance payroll administrators who performed data maintenance and verification tasks, aligning timekeeping records with payroll inputs. The system supported structured payroll cycles and operator workflows for data validation and reconciliation, standardizing how payroll information was prepared for each pay run.
Governance for the deployment centered on verification checkpoints and audit controls embedded in payroll processing workflows, with role based access and approval steps to govern changes to payroll data. The account-level implementation positions UKG Workforce Central Payroll as Geisinger Health Plan's operational platform for KRONOS payroll entry, maintenance and verification within Payroll function.
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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Geisinger Health Plan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Geisinger Health Plan began operating AppWorx Workload Automation as part of its Business Process Management tooling. AppWorx Workload Automation was maintained alongside Tidal Enterprise Scheduler within the IT operations team, providing enterprise scheduling and runbook support for back office batch processing.
Operational responsibilities included building and running batch schedules, specifically constructing the Facets batch schedule in Tidal and maintaining the Amisys batch schedule. Implementation work focused on job scheduling, dependency orchestration, and off hours runtime controls common to Business Process Management platforms, aligning schedules to phased application rollouts.
Integrations and operational coverage centered on scheduling targets for Facets and Amisys, with AppWorx Workload Automation and Tidal used to trigger and monitor backend jobs across production windows. Staff maintained a rotational on call schedule for AppWorx and Tidal issues, ensuring coverage for both on hours and off hours incidents.
Governance and knowledge transfer included taking ownership of key Tidal processes during the phased Facets rollout, and training new staff on Tidal Enterprise Scheduler for operational support. These activities established role based schedule ownership and runbook practices within the IT operations team.
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Clinical Trial Management | ERP Services and Operations |
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2021 | 2021 |
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Core Admin Processing System | ERP Services and Operations |
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2019 | 2019 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2002 | 2003 |
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Emergency Management | ERP Services and Operations |
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2017 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2017 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2020 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2022 |
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Insurance Claims Management | ERP Services and Operations |
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2019 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2020 | 2021 |
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Patient Management | ERP Services and Operations |
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2019 | 2020 |
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Pharmacy Management | ERP Services and Operations |
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2020 | 2021 |
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Geisinger Health Plan Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2014 |
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Process Mining | Analytics and BI |
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2014 | 2015 |
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Geisinger Health Plan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2015 | 2016 |
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Geisinger Health Plan Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Geisinger Health Plan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Geisinger Health Plan EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2019 | 2020 |
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Geisinger Health Plan ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Geisinger Health Plan SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2012 | 2012 |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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Geisinger Health Plan TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2018 | 2019 |
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Payment Integrity | TRM |
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2020 | 2020 |
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Geisinger Health Plan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Master Data Management | PaaS |
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2022 | 2022 |
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Geisinger Health Plan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2014 | 2015 |
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Geisinger Health Plan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2005 | 2005 |
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Geisinger Health Plan Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Geisinger Health Plan
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Finance, CFO Geisinger Northeast | VP | Finance | |
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Finance Manager | Manager | Finance | |
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Director IT | Director | Finance | |
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Financial Manager | Manager | Finance | |
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Associate Chief Information Officer | CXO | IT | |
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COO | CXO | Finance | |
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Executive Vice President, Chief Human Resource Officer | CXO | HR | |
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Vice President, Human Resources | VP | HR | |
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EVP, Chief of Staff, CHRO | CXO | HR | |
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Vice President, Human Resources | VP | HR | |
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CFO | CXO | Finance | |
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COO | CXO | Finance | |
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VP HR Services | VP | HR | |
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Chief Sales Officer | CXO | Sales | |
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Associate Director of Information Technology - CRM | Director | IT | |
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Customer Service Representative | Manager | Customer Service | |
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Sr. Director of Sales Operations | Director | Sales | |
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Sales Operations Manager | Manager | Sales | |
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Sales Specialist, Medicare Sales Operations | Manager | Sales | |
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Senior SQL Server DBA | Manager | IT | |
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Database Administrator Team Lead | Manager | IT | |
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IT Team Lead - Database Administrator | Manager | IT | |
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Chief Technology Officer & Associate CIO | CXO | IT | |
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Director of Information Technology | Director | IT | |
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Associate Director of Information Technology | Director | IT | |
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Apps Being Evaluated by Geisinger Health Plan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Geisinger Health Plan IT executives and key decision makers. This section highlights Geisinger Health Plan's latest recorded technology evaluations, including Teleperformance Call Center Service for Professional Services on 2025-11-15, Microsoft Azure Front Door for Content Delivery Network on 2025-10-29, and The Trade Desk for Digital Advertising Platform on 2025-02-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Geisinger Health Plan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-15 | Geisinger Health Plan | Evaluated | Teleperformance | Teleperformance Call Center Service | Professional Services | Professional Services |
| 2025-10-29 | Geisinger Health Plan | Evaluated | Microsoft | Microsoft Azure Front Door | Content Delivery Network | IaaS |
| 2025-02-13 | Geisinger Health Plan | Evaluated | The Trade Desk | The Trade Desk | Digital Advertising Platform | CRM |
FAQ - APPS RUN THE WORLD Geisinger Health Plan Technographics
Geisinger Health Plan is a Healthcare organization based in United States,
with around 24000 employees and annual revenues of $7.70 billion.
Geisinger Health Plan operates a diverse technology stack with applications such as
MHC AR Invoice Automation, UKG Workforce Central Payroll (ex Kronos Workforce Payroll) and AppWorx Workload Automation,
covering areas like AR Automation, Payroll and Business Process Management.
Geisinger Health Plan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHC Automation, UKG and Broadcom.
Geisinger Health Plan recently adopted applications including
Verkada Command in 2024, Salesforce Marketing Cloud in 2022 and Prodigo Data Hub in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Geisinger Health Plan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Geisinger Health Plan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Geisinger Health Plan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.