AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Gen Re Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4 HANA - Reinsurance Management (FS-RI) Insurance ERP ERP Services and Operations n/a 2023 2023
In 2023, Gen Re implemented SAP S/4 HANA - Reinsurance Management (FS-RI) as a centralized Insurance ERP platform for North America and international subsidiaries. The multiyear Reinsurance Administration System Project consolidated reinsurance accounting and claims operations onto a single SAP S/4 HANA - Reinsurance Management (FS-RI) platform through system design, targeted enhancements and structured data conversion, with planned global activation following validation activities. Configuration work focused on core FS-RI capabilities for reinsurance accounting, treaty accounting support for Life & Health and Property/Casualty positions, and transaction booking workflows for premiums, commissions and claims. The deployment included development of data conversion pipelines, conversion validation and stress testing of converted data prior to live activation, plus enhancements to support year-end treaty balance sheet analysis as part of the financial statements closing process. Project teams established procedures and policies to enable integration into internal and external applications, and collaborated across international, divisional and functional leadership to align business objectives. Operational coverage explicitly targeted claims, reinsurance accounting, client accounting and financial close functions across Gen Re’s North American and international subsidiary footprint. Governance was organized through global business leadership for claims and cross-functional teams that sourced information across silos, converted and transformed data into actionable intelligence, and provided advisory status updates to management. Rollout emphasized staged activation, conversion validation, reconciliation workflows and formal change controls to embed SAP S/4 HANA - Reinsurance Management (FS-RI) into ongoing reinsurance administration processes.
Insurance ERP ERP Services and Operations 2014 2014
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Posit Legacy Posit Connect ML and Data Science Platforms AI Development n/a 2022 2022
In 2022 Gen Re deployed Posit Connect as part of a global Posit Team rollout to centralize data science capabilities for underwriting and actuarial functions. The deployment positions Posit Connect in the ML and Data Science Platforms category to host production analytics, model serving, and self-service applications. Gen Re configured Posit Connect to provision dozens of applications, dashboards, and APIs, enabling model lifecycle workflows, hosted application delivery, and reproducible analytics. The environment consolidated application hosting, scheduling of analytical tasks, and access-controlled sharing of dashboards to support underwriting and actuarial model development and consumption. The implementation integrated Posit Connect with Databricks to enable scalable data access and scoring pipelines for underwriting and actuarial teams, linking model outputs to downstream submission processing flows. Integration work focused on data connectors, runtime orchestration, and API endpoints used by business teams globally. Platform governance was centralized under the global Posit Team rollout with standardized access controls and workflow orchestration to govern model deployment and application publishing. The deployment reduced per-submission processing from approximately 30 minutes to approximately 5 minutes, saving roughly 600 hours per day and accelerating AI-driven underwriting workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2019 2019
In 2019, Gen Re implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is embedded on the Gen Re website to enable browser-based join, scheduled client sessions, and public-facing event access. The deployment focuses on core conferencing capabilities, including multi-party video and audio conferencing, screen sharing, meeting recording, participant controls, and meeting scheduling workflows. Cisco Webex Meetings is configured to support browser join flows and hosted meeting rooms accessible from site links, with meeting management and moderation features enabled for enterprise use. Operational coverage spans client-facing communications and internal collaboration across corporate functions. Governance emphasizes centralized user provisioning, access controls, meeting policy enforcement, and standard operating procedures for scheduling and running web conferences, aligning Cisco Webex Meetings with Gen Re business communications and customer engagement processes.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Database Performance Monitoring ITSM 2014 2014
IT Service Management ITSM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
Risk Management TRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2021 2022
Test Automation Platform PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2011 2011

IT Decision Makers and Key Stakeholders at Gen Re

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Gen Re Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gen Re IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gen Re digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gen Re Technographics
Gen Re is a Insurance organization based in United States, with around 2100 employees and annual revenues of $14.50 billion.
Gen Re operates a diverse technology stack with applications such as SAP S/4 HANA - Reinsurance Management (FS-RI), Posit Connect and Cisco Webex Meetings, covering areas like Insurance ERP, ML and Data Science Platforms and Audio Video and Web Conferencing.
Gen Re has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Posit and Cisco Systems.
Gen Re recently adopted applications including ServiceNow ITSM in 2024, SAP S/4 HANA - Reinsurance Management (FS-RI) in 2023 and Posit Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gen Re’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Gen Re’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gen Re technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.