Indianapolis, 46241, IN,
United States
General Hotels Corporation Technographics
General Hotels Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by General Hotels Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1250 General Hotels Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that General Hotels Corporation has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2013, Paycor Payroll for Payroll in 2020, Sage Fixed Assets (formerly FAS) for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems General Hotels Corporation is running and its propensity to invest more and deepen its relationship with Microsoft , Sage , Paycor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing General Hotels Corporation revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for General Hotels Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
General Hotels Corporation is a leading hotel developer, owner/operator and third-party hotel management company celebrating over 50 years of progressive hotel management and development. The organization currently operates 60 hotels representing nearly 5,000 hotel rooms. General Hotels Corporation’s portfolio includes independent hotels and franchises of nationally recognized brand hotels across full service, select service and extended stay segments including Candlewood Suites, Crowne Plaza, Comfort Inn, Holiday Inn, Holiday Inn Express, Holiday Inn Express & Suites, Homewood Suites, Hampton Inn, Hampton Inn & Suites, Hyatt Place, Courtyard, SpringHill Suites, TownePlace Suites, Fairfield Inn, Best Western Plus and Wingate.
General Hotels Corporation Tech Stack and Enterprise Applications
General Hotels Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, General Hotels Corporation implemented Microsoft Dynamics GP, deploying the Microsoft Dynamics GP ERP Financial application to centralize accounting across a portfolio of hotel properties. The deployment targeted finance and accounting functions supporting reporting for four hotels, with staff accountants in Indianapolis operating in a hybrid model. Microsoft Dynamics GP served as the primary ledger and transaction repository for corporate and property level financial data.
The implementation configured core financial capabilities including General Ledger, Accounts Payable with invoice upload and approval workflows, recurring journal management, and bank and account reconciliation processes. Operational activities recorded and executed in the system include reconciling hotel revenue and taxes, entering related journal entries, maintaining and posting recurring journals, and reviewing profit and loss statements for accuracy. Monthly financial statement preparation including cash flow reporting and preparation and filing of sales tax returns were conducted from Microsoft Dynamics GP.
Governance and workflow controls were organized around month end close procedures, invoice approval routing, and ownership of financial reporting for four hotels, creating consistent accounting practices across sites. The scope reflects a centralized ERP Financial architecture for corporate finance, where Microsoft Dynamics GP functions as the authoritative system for GL controls, AP processing, tax filing workflows, and consolidated financial reporting.
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ERP Financial | ERP |
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2022 | 2022 |
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General Hotels Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycor | Legacy | Paycor Payroll | Payroll | HCM | n/a | 2020 | 2020 |
In 2020, General Hotels Corporation deployed Paycor Payroll to centralize payroll operations across its hospitality management organization. The Paycor Payroll implementation is categorized as Payroll and was configured to support end to end payroll processing, tax deposit handling, garnishment management, benefits billing, and payroll accounting workflows.
The deployment focuses on core payroll modules and post-payroll accounting capabilities, including processing recurring salary runs, handling new hires terminations and pay-rate changes, calculating deductions and garnishments, and generating payroll journal entries and accruals. Paycor Payroll was configured to produce the detailed payroll records and reports used for ledger postings and for preparing monthly payroll and benefits billing statements for internal locations.
Integration and operational coverage center on the company accounting system and property-level operations. Payroll journal entries and accruals from Paycor Payroll are recorded into the company accounting system Sage for reconciliation to the general ledger and monthly bank statements, and the system supports coordination between corporate finance payroll HR and hotel General Managers across locations. The implementation supports employee-facing inquiry workflows and serves a workforce of approximately 1,250 employees.
Governance and process redesign emphasize a dedicated Payroll Accountant Administrator role that serves as the primary liaison with the third-party payroll provider, maintaining daily communication to ensure accurate and timely payroll processing. Responsibilities established during rollout include reconciling payroll to the general ledger and bank statements recording payroll tax deposits preparing ledger entries responding to employee payroll inquiries and providing documentation for audits, while recommending updates to payroll accounting systems and procedures as needed.
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Recruiting Chatbot | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2020 | 2020 |
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General Hotels Corporation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Fixed Assets (formerly FAS) | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, General Hotels Corporation implemented Sage Fixed Assets (formerly FAS) as its Enterprise Asset Management solution. The deployment targeted corporate accounting and property accounting workflows for a portfolio that expanded to support up to 10 hotels and more than $10M in managed revenue, with operational activity centered in Indianapolis and other company properties.
The implementation emphasized fixed asset register capture and transactional asset entry, with staff assembling and entering fixed assets into Sage Fixed Assets for CPA review. Configuration and workflow work focused on asset master data, cost basis recording, and schedule generation consistent with Enterprise Asset Management functional patterns such as depreciation processing and reporting for multi-property portfolios.
Operational governance was maintained by the corporate accounting team, which performed daily journal entries and verified fixed asset entries, and which trained new hires on asset entry procedures on a volunteer basis. Fixed asset records in Sage Fixed Assets were consolidated for CPA review, creating a single asset repository used by accounting staff across properties.
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Real Estate Property Management | ERP Services and Operations |
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2022 | 2022 |
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General Hotels Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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General Hotels Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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General Hotels Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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General Hotels Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at General Hotels Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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Corporate Director of Human Resources and Training | Director | HR | |
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Senior Director Of Human Resources & Compensation | Director | HR | |
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Director of Information Technology | Director | IT | |
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VP Finance | VP | Finance | |
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EVP of Operations | VP | Operations | |
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CFO and EVP of Finance | CXO | Finance | |
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Director Of IT | Director | IT | |
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Apps Being Evaluated by General Hotels Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-12 | General Hotels Corporation | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |