Generali Group
Generali Group Technographics
Generali Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Generali Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82599 Generali Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Generali Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, SAP HCM (HR) for Core HR in 2017, Cegid Assurex for Insurance Claims Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Generali Group is running and its propensity to invest more and deepen its relationship with SAP , Cegid , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Generali Group revenues, which have grown to $79.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Generali Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Generali Group Tech Stack and Enterprise Applications
Generali Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Generali Group implemented SAP ERP ECC 6.0 as a core ERP Financial deployment to support corporate finance, accounting, and consolidation processes. The SAP ERP ECC 6.0 implementation was executed within a heterogeneous technical landscape that included Oracle 12c on AIX and parallel SAP BW HANA lines, with planned transitions to Linux HANA for database consolidation and performance optimization.
The project delivered explicit FI/CO configuration work including a renumbering of accounting accounts to meet IFRS requirements, the construction of a new ECC line for IFRS reporting, and activation of planning and consolidation through the BPC Add-On on SAP BW HANA. SAP Fiori was installed to provide modernized user interfaces, and SAP NetWeaver 7.5 components were provisioned as part of BW and application server upgrades, aligning ECC functional modules with reporting and analytics capabilities.
Integrations and adjunct systems were implemented directly with the ERP Financial environment, including migration of expense reporting to SAP Concur and an Opentext VIM project for invoice dematerialization involving Iron Mountain. SAP Solution Manager 7.2 was installed and configured to provide central monitoring, change control, and transport management across ECC, BW, SRM and test landscapes. HANA platform work included a proof of concept for SUM DMO based migration from UNIX Oracle to Linux HANA, and upgrades from HANA 1.0 to HANA 2.0 SP04 and HANA SPS12 for BW lines.
Operational governance work focused on standardizing administration methodology, nightly production monitoring, incident analysis and resolution, and transport management across interconnected ECC, SRM and BW systems. The program included environment refreshes, construction of new test and production landscapes, implementation of signed notes across the landscape, and targeted technical upgrades such as Java 7.02 to SAP 7.31 and VIM from 6.04 to 7.50. A Move to Cloud initiative was also initialized through specification development and an RFP update to evaluate cloud hosting options for the SAP landscape.
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Expense Management | ERP |
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2016 | 2016 |
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Generali Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Generali Group implemented SAP HCM (HR) as its Core HR application within the Employment and Diversity Department. The deployment focused on end to end management of recruitment and administrative lifecycle for trainees and alternates, covering hires in IT, Purchasing, Management Control and diversity-driven profiles such as insertion and disability.
SAP HCM (HR) was configured to centralize personnel administration and contract management workflows, including creation and governance of Training Agreements, apprenticeship and professionalization contracts. Configuration emphasized employee master records, contractual templates and onboarding task orchestration to support integration and follow-up of trainees and alternates. The system also hosted candidate and trainee records used to support Employer Generali brand activities and school partnership consolidation.
Administrative files related to OPCA funding and compliance were maintained in SAP HCM (HR), aligning training agreement documentation with HR operational processes. Operational coverage included recruitment forums at schools and coordination with academic partners, with SAP HCM serving as the authoritative record for trainee intake and ongoing follow-up. This linked recruitment channels and outreach activities directly to personnel records to preserve administrative continuity from offer through integration.
Governance centralized process ownership within the Employment and Diversity Department, standardizing contract lifecycles and onboarding checkpoints in SAP HCM (HR). The implementation informed multiple HR projects related to recruitment workflows and Employer Brand workstreams, with SAP HCM used as the core repository for project data. Roles and responsibilities were adjusted to ensure consistent record creation and follow-up for trainees and alternates within the Core HR environment.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2011 | 2011 |
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Generali Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Assurex | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Generali Group implemented Cegid Assurex Liquidation to digitalize and automate retirement and épargne liquidation processes across its French operations. The deployment used Cegid Assurex to address finance and claims liquidation workflows within the Insurance Claims Management category, with an explicit objective to speed customer responses and standardize payout handling.
The implementation configured Cegid Assurex Liquidation around a rules based liquidation workflow and a calculation engine to automate complex payout calculations. Functional capabilities implemented included automated benefit computation, case orchestration for liquidation events, document generation for settlement notices, and workflow automation to route cases between claims and finance teams.
Deployment architecture emphasized operational interfaces to support end to end liquidation processing, including integrations to policy administration systems, finance ledgers, and customer service channels to ensure data consistency and response tracking. The operational scope was focused on Generali France, aligning front line claims desks and finance units under a unified liquidation process for retirement and épargne products.
Governance changes centered on centralizing liquidation rules and formalizing approval workflows, with process standardization across claims and finance to improve consistency of outcomes. Reported outcomes from the project included faster processing times and more consistent liquidation outcomes, and an explicit improvement in responsiveness to customers.
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Generali Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2016 | 2016 |
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Generali Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Generali Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2008 | 2008 |
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Generali Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Generali Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Generali Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Generali Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Generali Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Generali Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CFO | CXO | Finance | |
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Chief Information Security Officer | CXO | IT | |
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COO | CXO | Finance | |
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CEO | CXO | Finance | |
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Director of Purchasing | Director | Procurement | |
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CEO | CXO | Finance | |
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IT Manager | Manager | IT | |
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Manager IT Senior Middleware, Database | Manager | IT | |
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IT Operation Manager | Manager | IT | |
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Apps Being Evaluated by Generali Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Generali Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Generali Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Generali Group Technographics
Generali Group is a Insurance organization based in France,
with around 82599 employees and annual revenues of $79.58 billion.
Generali Group operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Cegid Assurex,
covering areas like ERP Financial, Core HR and Insurance Claims Management.
Generali Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Cegid.
Generali Group recently adopted applications including
Commanders Act CDP in 2021, Xandr Invest (ex AppNexus DSP) in 2021 and Cegid Assurex in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Generali Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Generali Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Generali Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.