Davenport, 52803, IA,
United States
Genesis Health System Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Genesis Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4700 Genesis Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Genesis Health System has purchased the following applications: Infor Lawson Benefits Administration for Benefits Administration in 2015, Vocera Communications for Healthcare ERP in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Genesis Health System is running and its propensity to invest more and deepen its relationship with Infor , Vocera Communications , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Genesis Health System revenues, which have grown to $708.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Genesis Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson Benefits Administration | Benefits Administration | HCM | n/a | 2015 | 2015 |
In 2015, Genesis Health System implemented Infor Lawson Benefits Administration, deploying a Benefits Administration application to govern compensation and benefits processes. The HR compensation and benefits team administered all aspects of the Genesis compensation and benefits program, including strategic annual budget planning for compensation and benefits and evaluations and analysis for all new positions to determine appropriate compensation.
Functional deployment of Infor Lawson Benefits Administration emphasized benefits enrollment and plan communication, compensation budgeting and mass increase processing, position evaluation workflows and maintenance of a centralized job description database, and manager self service capabilities for manager-level actions. The implementation supported administration of mass increases with coordinated employee communications and established workflows for benefit plan change dissemination.
Operational coverage centered on the HR compensation and benefits team and hiring managers, with the Team HR Lead responsible for the Lawson HRIS system initial implementation and subsequent upgrades. Training new managers on Lawson Manager Self Service and administering benefit claim dispute processes were explicit operational responsibilities tied to the Infor Lawson Benefits Administration deployment.
Governance and rollout activities included coordination of job description development and ongoing database maintenance, formal communications for plan changes and mass increases, and upgrade cycles led by HR system leadership. Change activities emphasized procedural control over position evaluations, benefits communications, manager enablement through self service, and centralized dispute handling under the Infor Lawson Benefits Administration environment.
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Core HR | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vocera Communications | Legacy | Vocera Communications | Healthcare ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Genesis Health System implemented Vocera Communications within its Healthcare ERP environment as a clinical communications platform for acute care workflows in the United States. The deployment focused on the Quad Cities region and positioned Vocera Communications to handle time‑sensitive clinical alerts and mobile care team coordination across inpatient units.
The implementation configured Vocera Communications to deliver stat order notifications and secure mobile communication capabilities to clinicians, using standard clinical communication features such as real time alert routing and secure messaging to support urgent order acknowledgment and response workflows. Modules and functional capabilities emphasized in the rollout included stat order notification delivery, clinician-to-clinician secure mobile communication, and mobile workflow support for care teams.
Vocera Communications was integrated with the Cerner EHR to trigger stat order notifications directly from the electronic health record and to route those notifications to mobile devices used by care teams, an integration explicitly documented in the vendor case and press release. The integration and regional deployment improved responsiveness and reduced communication delays for critical orders across care teams in the Quad Cities region, and the implementation scope centered on clinical operations and point-of-care communication rather than enterprise back office functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Genesis Health System implemented Cisco Webex Meetings. The deployment is categorized as Audio Video and Web Conferencing and is surfaced directly on the Genesis Health System website to enable web‑hosted meeting join flows and public meeting links.
Cisco Webex Meetings is configured to provide standard audio and video conferencing capabilities, browser based join, meeting scheduling links, host controls, screen sharing, and cloud recording typical of an Audio Video and Web Conferencing implementation. The implementation emphasizes web embedding of the full Cisco Webex Meetings experience so participants can join from browsers or native Webex clients without additional portal navigation.
Operationally the configuration supports external facing meeting workflows tied to the website, positioning Cisco Webex Meetings as the primary communications and collaboration layer for online meetings. Genesis Health System Cisco Webex Meetings Audio Video and Web Conferencing is therefore oriented toward streamlining online access and attendee join patterns through site integrated meeting links and hosted Webex sessions.
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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