Redmond, 98052, WA,
United States
Genie Technographics
Genie Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Genie and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Genie employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Genie has purchased the following applications: Palantir Foundry for Analytics and BI in 2025, Telerik Sitefinity CMS for Web Content Management in 2017, Dealer Spike PartSmart for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Genie is running and its propensity to invest more and deepen its relationship with Palantir Technologies , Progress Software , Dealer Spike or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Genie revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Genie intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Genie Tech Stack and Enterprise Applications
Genie Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir Foundry | Analytics and BI | Analytics and BI | n/a | 2025 | 2025 |
In 2025, Genie deployed Palantir Foundry to support Analytics and BI initiatives for product management and manufacturing operations. The Palantir Foundry implementation centered on data engineering and analytics use cases that aligned Product Management and operations reporting workflows.
Genie constructed data pipelines in Palantir Foundry that joined six plus raw tables to populate workshop dashboards and reports, improving reliability of downstream analytics. The implementation included an automated classification capability using large language models to classify more than 75,000 parts, removing manual Excel lookups and establishing an ongoing classification process that saves Product Management approximately 6 hours per week.
Operational integrations extended beyond Foundry to visualization and operational alerting, with site leader dashboards built in Grafana to surface production metrics for about 12 managers and reduce reporting time from hours to seconds. The team also scoped and integrated an upstream real-time defect notification system, Andon, performing site visits and workflow mapping to translate user needs into technical requirements and to align data flows into Palantir Foundry.
Governance and rollout emphasized cross-functional workflow mapping and stakeholder engagement, including five site visits and multiple stakeholder interviews to validate requirements and present findings to Genie leadership. The deployment focused on instrumenting repeatable data pipelines, automated classification, and operational dashboards, linking Palantir Foundry Analytics and BI capabilities directly to Product Management and manufacturing operations.
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Genie Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Genie deployed Telerik Sitefinity CMS on its public website. Genie implemented Telerik Sitefinity CMS to provide Web Content Management capabilities for corporate web properties and to centralize marketing-led content operations.
The implementation concentrates on core Web Content Management modules including page and template management, WYSIWYG content authoring, content modeling, digital asset management, and role-based editorial workflows. The Telerik Sitefinity CMS deployment follows the product modular architecture, supporting widget driven page composition and server side .NET hosting patterns common to the platform. Configuration work focused on content types and publishing workflows to enable structured product and support content for the site.
Operational ownership rests with the marketing and web teams responsible for product pages, support documentation, and promotional campaigns on the Genie website. Governance includes editorial roles, approval workflows, and staged publishing environments to manage content updates and release cadence. The implementation positions Telerik Sitefinity CMS as the primary Web Content Management backbone for Genie’s external digital presence.
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Genie eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dealer Spike | Legacy | Dealer Spike PartSmart | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Genie implemented Dealer Spike PartSmart to deliver an electronic parts catalog and an aftermarket parts storefront. The Dealer Spike PartSmart deployment, classified as eCommerce, was focused on publishing illustrated parts information for Genie’s dealer network in the United States.
The implementation used Dealer Spike PartSmart Web together with ARI Data Manager/Data Publisher to author, publish, and maintain illustrated parts lists and parts lookup capabilities. Configuration emphasized catalog publishing workflows with a weekly update cadence, and the illustrated parts library expanded from approximately 5,000 items to nearly 20,000 as part of the deployment.
Integrations between Dealer Spike PartSmart and ARI Data Manager/Data Publisher centralized parts data management, enabling synchronized parts lookup and aftermarket parts eCommerce across dealers. Operational coverage was the Genie dealer network in the United States, supporting dealer-facing inventory lookup, parts ordering workflows, and aftermarket sales channels.
Catalog governance incorporated scheduled publication and data publisher controls to maintain update discipline and parts accuracy. The implementation led to improved dealer efficiency and better parts-order accuracy as reported by Genie, driven by increased illustrated parts coverage and weekly catalog refreshes.
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Genie CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
|
2013 | 2013 |
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Genie PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Genie IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Genie
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Genie Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||