Cincinnati, 45241, OH,
United States
GenIV Technology Technographics
GenIV Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GenIV Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 GenIV Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GenIV Technology has purchased the following applications: Google Pay for Payment Processing in 2021, LiveChat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GenIV Technology is running and its propensity to invest more and deepen its relationship with Google , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GenIV Technology revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GenIV Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GenIV Technology Tech Stack and Enterprise Applications
GenIV Technology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, GenIV Technology implemented Google Pay on its website. GenIV Technology integrated Google Pay as its Payment Processing mechanism to support card-based checkout and mobile wallet transactions on the consumer-facing storefront, embedding Google Pay into the website checkout flow to capture customer payment credentials via the browser or mobile payment sheet.
Implementation work focused on configuring Google Pay client-side components, merchant tokenization, and payment acceptance parameters consistent with web Payment Processing deployments, aligning checkout orchestration and payment authorization flows within the site. Operational scope was limited to e-commerce and customer checkout, affecting order capture and payments operations on the storefront, while governance adjustments emphasized payment acceptance rules and reducing onsite card data handling by leveraging Google Pay tokenization and hosted payment flows.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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GenIV Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, GenIV Technology implemented LiveChat as its Chatbots and Conversational AI solution on the corporate website. The implementation placed LiveChat as the primary conversational interface for real-time visitor engagement and lead capture, aligning the GenIV Technology LiveChat Chatbots and Conversational AI deployment with front-line customer support and e-commerce inquiry handling.
Configuration emphasized the LiveChat web widget and the agent console, with standard conversational capabilities such as canned responses and visitor context capture to support routing and basic escalation workflows. Implementation details are limited to website embedding, and operational ownership was assigned to customer support and sales functions to manage chat routing, response governance, and workflow handoffs.
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GenIV Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, GenIV Technology implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform to centralize corporate email, calendaring, document collaboration, and cloud storage for the company. The deployment leveraged Google Workspace cloud-native SaaS architecture with domain provisioning on g4direct.com and a centralized administrative console to manage a compact user base and corporate mail routing.
Operational coverage focused on core business functions including marketing, customer support, and sales, using Gmail, Google Calendar, Google Drive, Google Docs and Google Sheets for collaborative content creation, scheduling, and file sharing. Governance was implemented with a single administrative tenant model, basic account provisioning and group email configurations tied to the corporate domain, and standard web-based access controls consistent with Collaboration deployments, and Google Workspace (Formerly Google G-Suite) is referenced on the company website.
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GenIV Technology Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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GenIV Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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GenIV Technology ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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GenIV Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GenIV Technology
| First Name | Last Name | Title | Function | Department | Phone | |
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| Marketing & Creative Director | Director | Marketing | ||||
| Central Regional Sales Manager | Manager | Sales | ||||
| Midwest Regional Sales Manager | Manager | Sales |
Apps Being Evaluated by GenIV Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||