Atlanta, 30313, GA,
United States
Georgia Aquarium Technographics
Georgia Aquarium Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Georgia Aquarium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Georgia Aquarium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Georgia Aquarium has purchased the following applications: Satisfy Labs for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Georgia Aquarium is running and its propensity to invest more and deepen its relationship with Satisfy Labs , Microsoft , ASICS Digital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Georgia Aquarium revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Georgia Aquarium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Georgia Aquarium Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Satisfy Labs | Legacy | Satisfy Labs | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Georgia Aquarium implemented Satisfy Labs in the Chatbots and Conversational AI category. Georgia Aquarium uses Satisfy Labs on its public website to support guest services, visitor engagement, and informational inquiries through an embedded conversational interface.
The implementation uses Satisfy Labs as a website-embedded conversational agent, with the Satisfy Labs conversational platform hosting intent handling, scripted dialogue flows, and fallback escalation to human agents. Functional capabilities aligned with the Chatbots and Conversational AI category include FAQ automation, guided ticketing and membership guidance, event information delivery, and basic wayfinding and visitor support workflows.
Operational scope centers on the aquarium website and the guest services and ticketing functions, with content managed through the Satisfy Labs authoring and configuration tools. Governance is focused on conversational content control, escalation rules for human handoff, and iterative tuning of intents and responses to match visitor queries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Event Management | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Georgia Aquarium
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Georgia Aquarium Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||