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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Gericall@Home Tech Stack and Enterprise Applications

Gericall@Home AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Gericall@Home implemented Zendesk Chat on its website. The deployment uses Zendesk Chat as a Chatbots and Conversational AI solution to capture inbound patient and caregiver inquiries through a web-embedded chat widget. The implementation centers on web chat functionality, including live agent handoff, persistent chat transcripts, and configurable canned responses to standardize intake and triage workflows. Operational coverage is focused on customer service and care coordination functions within Gericall@Home, with the chat widget surfacing on public-facing pages of the Netherlands-based site to route inquiries to the support team. Governance emphasizes chat handling procedures, message ownership, and transcript retention for case follow up, leveraging Zendesk Chat capabilities for agent routing and conversation history to support ongoing patient communication workflows.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Gericall@Home Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Gericall@Home implemented Microsoft 365 to establish a cloud-first Collaboration platform for its 66-employee, Netherlands-based healthcare operations. The public website indicates active use of Microsoft 365, and the deployment aligns with typical Microsoft 365 capabilities including hosted Exchange Online email, SharePoint Online for intranet and document libraries, OneDrive file sync, Teams for real-time communication and virtual meetings, and the suite of Office productivity applications. The implementation appears organized as a tenant-based Microsoft subscription deployed across clinical and administrative functions, with configuration focusing on user provisioning, mailbox and Teams governance, and document lifecycle controls consistent with healthcare data handling. Governance activities include role-based access controls, centralized identity and access management within the Microsoft 365 tenant, and scoped retention and compliance settings to manage internal collaboration and information sharing.
Gericall@Home Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2021 2021
In 2021 Gericall@Home deployed Algolia Search on its public website. Gericall@Home implemented Algolia Search as its Application, Web and Enterprise Search capability for customer-facing content discovery and navigation. The deployment focuses on site-level indexing and search UI integration to expose service pages and resource content. Implementation centered on standard Algolia Search components, including index management, relevance tuning, autocomplete, and front-end search UI integration, with configuration managed through the Algolia dashboard. Operational scope is limited to the corporate website, where content updates and publishing workflows feed searchable indexes via standard API calls and front-end instrumentation. Search governance is maintained through dashboard controls and editorial relevance adjustments aligned with content publishing processes.
Gericall@Home CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2021 2021
Tag Management CRM 2020 2020
Gericall@Home IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Gericall@Home

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Gericall@Home Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gericall@Home IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gericall@Home digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gericall@Home Technographics
Gericall@Home is a Healthcare organization based in Netherlands, with around 66 employees and annual revenues of $3.7 million.
Gericall@Home operates a diverse technology stack with applications such as Zendesk Chat, Microsoft 365 and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Gericall@Home has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Microsoft and Algolia.
Gericall@Home recently adopted applications including Zendesk Chat in 2021, Algolia Search in 2021 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gericall@Home’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Gericall@Home’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gericall@Home technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.