Gestisoft
455 Notre Dame Est, Suite 313,
Montreal, H2Y 1C9, QC,
Canada
Montreal, H2Y 1C9, QC,
Canada
1 514-399-9999
Professional Services
Gestisoft Technographics
Gestisoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gestisoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Gestisoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Gestisoft has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, AdRoll for Digital Advertising Platform in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gestisoft is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , NextRoll or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gestisoft revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gestisoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gestisoft Tech Stack and Enterprise Applications
Gestisoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Gestisoft implemented LiveChat on its website, deploying a Chatbots and Conversational AI solution to support client engagement for its professional services business. Gestisoft is a Canada based professional services firm with approximately 120 employees and reported revenue of 25000000 USD, and the LiveChat deployment was positioned as the primary web engagement channel.
The LiveChat implementation centers on an embedded web chat widget and conversational workflows to capture leads and triage inbound inquiries. LiveChat was configured to leverage standard Chatbots and Conversational AI capabilities such as canned responses, chat transcripts, visitor context enrichment, and automated routing to available agents to streamline initial contact and qualification.
Operational coverage is focused on the corporate website and on providing real time engagement for support and sales teams, with chat sessions retained for asynchronous review and follow up. The configuration supports role based agent handling and queue management to ensure conversations are directed to the appropriate internal function.
Governance for the rollout emphasized operator training, queue ownership, and conversational quality standards, with process updates to document interactions and coordinate handoffs between sales and support. LiveChat remains the instrumented chat layer on Gestisoft's website, serving as the conversational entry point for clients and prospects.
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Gestisoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Gestisoft implemented Microsoft 365 as its Collaboration platform. The deployment was a cloud-first Microsoft 365 tenant provisioned for a Canada-based professional services firm of about 120 employees, centralizing core collaboration services across the organization.
The Microsoft 365 implementation consolidated Exchange Online email, SharePoint Online intranet and document management, Microsoft Teams for real-time communication, and OneDrive for Business file storage to support team collaboration, document co-authoring, and calendaring workflows. Operational scope included professional services delivery and back-office functions, with governance centered on tenant-level administration, identity and access control, and content governance policies appropriate for a cloud Collaboration environment. Gestisoft’s public website references use of Microsoft 365, reflecting the vendor footprint in external-facing and internal collaboration tooling.
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Gestisoft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextRoll | Legacy | AdRoll | Digital Advertising Platform | CRM | n/a | 2013 | 2013 |
In 2013 Gestisoft implemented AdRoll as its Digital Advertising Platform to instrument the company website for display retargeting and audience-based paid media. The deployment embeds the AdRoll site tag on gestisoft.com to capture behavioral signals, populate audience lists, and enable conversion tracking, with AdRoll used to create and manage retargeting campaigns and control creative rotation and frequency settings.
The implementation concentrates functionality typical of a Digital Advertising Platform, including site-level JavaScript instrumentation, audience segmentation, campaign management, creative delivery, and conversion tracking. Operational ownership is centered in Gestisoft marketing and digital teams, with workflows connecting web operations for tag management and campaign activation to ensure consistent targeting and measurement across the website.
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Marketing Automation | CRM |
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2020 | 2020 |
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Gestisoft TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Gestisoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Gestisoft CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gestisoft
| First Name | Last Name | Title | Function | Department | Phone | |
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Director, Business Development Microsoft Dynamics 365 Business Solutions | Director | IT | |
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Co-Owner, Vice-President Business Development ERP-CRM | CXO | Finance | |
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Customer Success Director | Director | Customer Service | |
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Apps Being Evaluated by Gestisoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gestisoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gestisoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Gestisoft Technographics
Gestisoft is a Professional Services organization based in Canada,
with around 120 employees and annual revenues of $25.0 million.
Gestisoft operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and AdRoll,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Advertising Platform.
Gestisoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and NextRoll.
Gestisoft recently adopted applications including
Amazon EC2 in 2021, Amazon CloudFront in 2021 and Microsoft Azure CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gestisoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gestisoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gestisoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.