Gexpro
1000 Bridgeport Ave floor 5,
Shelton, 06484, CT,
United States
Shelton, 06484, CT,
United States
1 203-925-2400
Manufacturing
Gexpro Technographics
Gexpro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gexpro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Gexpro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gexpro has purchased the following applications: FIS GETPAID for AR Automation in 2014, ADP Workforce Now for Core HR in 2020, Epicor Prophet 21 for Distribution ERP in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gexpro is running and its propensity to invest more and deepen its relationship with FIS Global , ADP , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gexpro revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gexpro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Gexpro Tech Stack and Enterprise Applications
Gexpro ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2014 | 2014 |
In 2014, Gexpro implemented FIS GETPAID as its AR Automation solution. The deployment supported account claims processing and customer inquiry resolution for the United States based manufacturing operations, focusing on accounts receivable and customer service workflows at corporate sites.
The FIS GETPAID implementation centered on claim intake, analysis and processing capabilities, including claim status tracking, account updates and dispute handling. Configuration emphasized automated processing steps to ensure account claims were updated and processed in a timely manner, and the application was used to log and resolve customer issues regarding accounts in a respectful manner.
Operational integration linked FIS GETPAID with an existing Solar system to analyze and process account claims across AR and service teams. Governance and workflow changes established role based processing and escalation paths for claim resolution, formalizing ownership of claim updates and inquiry responses within AR and customer support functions.
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Gexpro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Gexpro implemented ADP Workforce Now. Gexpro deployed ADP Workforce Now as its Core HR application to centralize employee records and self-service for a 2,500 employee manufacturing workforce across HR and payroll functions.
The ADP Workforce Now implementation is configured to support core HRIS capability sets typical for the Core HR category, including payroll processing, benefits administration, time and attendance capture, and workforce reporting. Configuration emphasis was placed on standardizing workforce management and compliance workflows and on leveraging ADP Workforce Now reporting and analytics for HR operational oversight.
ADP Workforce Now is surfaced on Gexpro's corporate website to provide employee self-service access to pay statements and HR documents, and the deployment covers HR, payroll, and operations-facing business functions. The implementation architecture follows a SaaS model with centralized administration and role-based access to segregate HR administrator, payroll, and employee privileges.
Governance for the ADP Workforce Now environment centers on centralized data administration, controlled user provisioning, and standardized HR operating procedures to manage payroll and benefits transactions. The program design reflects a focus on consolidating Core HR processes into a single ADP Workforce Now instance to reduce fragmentation of employee data and streamline HR service delivery.
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Gexpro ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2007 | 2008 |
In 2007 Gexpro implemented Epicor Prophet 21 as its Distribution ERP to support warehouse, order management, and inventory workflows in its Cleveland, Ohio distribution operation. The deployment focused on operationalizing order entry, bin replenishment, receiving, shipping, and cycle counting across warehouse teams rather than enterprise finance or HR systems.
Configuration centered on Prophet 21 order management and inventory control capabilities, with functional emphasis on customer Kan Ban bin programs, inbound inspection and quality control logging, shipping manifest generation, and support for handheld barcode-driven picking and packing. Epicor Prophet 21 was the system of record for entering customer replenishment orders and managing inventory movements tied to those bin programs.
Integration architecture included handheld barcode scanners linking a Warehouse Management System to Prophet 21 order management, enabling scan-driven pick, pack, ship, and manifest workflows as well as real-time updates to inventory status. The implementation supported documented workflows for receiving incoming product, moving items into warehouse inventory, and recording conforming and non-conforming material per Gexpro Services and customer standards.
Operational governance emphasized adherence to established warehouse Standard Operating Procedures and Environment, Health and Safety rules, with Quality Control Associates documenting inspection statistics and supporting inventory cycle counts. The deployment was applied at the warehouse floor level, impacting warehouse operations, inventory logistics management, quality control, and driver loading and delivery coordination.
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Gexpro AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Gexpro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Collaboration | Collaboration |
|
2015 | 2015 |
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|
Collaboration | Collaboration |
|
2020 | 2020 |
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Gexpro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
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Marketing Automation | CRM |
|
2017 | 2017 |
|
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Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
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Gexpro ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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Application Performance Management | ITSM |
|
2021 | 2021 |
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Gexpro PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
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Gexpro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2008 | 2008 |
|
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Content Delivery Network | IaaS |
|
2017 | 2017 |
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Gexpro CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gexpro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gexpro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gexpro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gexpro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Gexpro Technographics
Gexpro is a Manufacturing organization based in United States,
with around 2500 employees and annual revenues of $450.0 million.
Gexpro operates a diverse technology stack with applications such as
FIS GETPAID, ADP Workforce Now and Epicor Prophet 21,
covering areas like AR Automation, Core HR and Distribution ERP.
Gexpro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, ADP and Epicor.
Gexpro recently adopted applications including
LogMeIn BoldChat in 2021, Salesforce Sales Cloud in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gexpro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gexpro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gexpro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.