Carlisle, 17013, PA,
United States
Giant Food Stores, LLC Technographics
Giant Food Stores, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Giant Food Stores, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24000 Giant Food Stores, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Giant Food Stores, LLC has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2011, DrFirst Rcopia E-prescribing Software for Pharmacy Management in 2003, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Giant Food Stores, LLC is running and its propensity to invest more and deepen its relationship with UKG , DrFirst , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Giant Food Stores, LLC revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Giant Food Stores, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Giant Food Stores, LLC Tech Stack and Enterprise Applications
Giant Food Stores, LLC HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2011 | 2011 |
In 2011, Giant Food Stores, LLC implemented UKG Workforce Central (ex Kronos Workforce Central) as its Workforce Management platform. The deployment focused on creating weekly schedules for over 20 front end employees while accommodating individual schedule requests, maintaining budget constraints and meeting fixed scheduling deadlines.
Configuration concentrated on the scheduling and shift management capabilities within UKG Workforce Central, using shift templates, schedule rules and rule-based assignment to honor requests and deadline windows. Timekeeping controls and labor budgeting checks were configured to prevent published rosters from exceeding store-level budget limits during schedule creation.
Operational coverage targeted front end store operations, with store managers publishing weekly rosters and adjudicating schedule swap and request workflows through the application. The implementation enforced schedule lock times and manager approval steps to ensure deadlines were met and requests resolved prior to roster publication.
Governance established manager approval workflows and exception handling to embed schedule request handling into regular scheduling routines, with budget validation as a gating step before roster release. UKG Workforce Central served as the system of record for front end workforce scheduling within the defined scope.
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Workforce Planning | HCM |
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2022 | 2022 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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Giant Food Stores, LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DrFirst | Legacy | DrFirst Rcopia E-prescribing Software | Pharmacy Management | ERP Services and Operations | n/a | 2003 | 2003 |
In 2003, Giant Food Stores, LLC expanded its Giant Pharmacies e-script service by adopting DrFirst Rcopia E-prescribing Software. The DrFirst Rcopia E-prescribing Software implementation functioned as a Pharmacy Management application to receive electronic prescriptions from physicians into Giant pharmacy workflows.
The rollout implemented core e-prescribing capabilities including electronic prescription transmission, electronic interaction checks, and formulary verification as described in the vendor press release. These capabilities automated prescription intake, surfaced drug interaction alerts at receipt, and verified formulary status prior to dispensing. The stated aims of the 2003 rollout included reducing pharmacist phone and fax workload and improving patient safety through automated clinical checks.
Operational scope covered Giant pharmacy locations across the United States and centered on pharmacy operations and dispensing workflows. The deployment connected physician-originated electronic prescriptions directly into Giant pharmacy intake processes, changing inbound communication paths and reducing manual reconciliation tasks for pharmacists. Configuration centered on routing rules and point-of-receipt clinical decision support to ensure interaction checks and formulary responses were processed in the pharmacy intake flow.
Giant executed the expansion in partnership with vendor DrFirst, positioning the e-script service as a centralized Pharmacy Management capability supporting pharmacist workflows. Governance and operational ownership rested with pharmacy operations teams to manage prescription intake procedures and ongoing vendor coordination.
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Giant Food Stores, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Giant Food Stores, LLC deployed Microsoft 365 as its Collaboration platform. The deployment covers the retailer's corporate and store workforce, supporting a 24,000 employee environment and providing a unified collaboration layer for internal communication and document sharing. Public website source code indicates Microsoft 365 is also used on their website.
Microsoft 365 in this deployment includes core Collaboration capabilities such as Exchange Online for email, SharePoint Online and OneDrive for document management, and Microsoft Teams for synchronous teamwork, delivering messaging, file storage, and team collaboration workflows. Architecture and governance align with a centralized Microsoft 365 tenant, enterprise identity and access controls, and tenant level policy enforcement to manage content and compliance across departments. This configuration positions Giant Food Stores, LLC Microsoft 365 Collaboration to support corporate communications, store operations, and shared services through cloud hosted collaboration tooling and web facing assets.
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Giant Food Stores, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Giant Food Stores, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Giant Food Stores, LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Giant Food Stores, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Giant Food Stores, LLC
Apps Being Evaluated by Giant Food Stores, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-03 | Giant Food Stores, LLC | Evaluated | Toshiba | Toshiba TCx Elevate POS | Point Of Sale | ERP Services and Operations |