Norwood, 2062, MA,
United States
Gibson Engineering Technographics
Gibson Engineering Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gibson Engineering and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Gibson Engineering employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gibson Engineering has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zoominfo Platform for Account Based Marketing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gibson Engineering is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Google , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gibson Engineering revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gibson Engineering intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gibson Engineering Tech Stack and Enterprise Applications
Gibson Engineering AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Gibson Engineering implemented LiveChat on its public website. Gibson Engineering deployed LiveChat as a Chatbots and Conversational AI solution to support customer engagement and inquiry handling for its professional services business.
The implementation centered on a web-embedded LiveChat widget and the vendor’s agent console, providing real-time messaging, canned response templates, visitor context for sessions, chat routing to internal staff, and transcript capture for follow-up. Operational coverage was focused on client-facing functions, with configuration and staffing aligned to a 50-employee professional services firm, prioritizing lead capture and customer support workflows.
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Gibson Engineering Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Gibson Engineering implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment centralized core communication and collaboration functions across the company, aligning Google Workspace with Gibson Engineering professional services operations to support project delivery, internal communications, and document management.
Functional modules configured include Gmail for corporate email routing, Google Calendar for shared scheduling, Google Drive with Google Docs and Google Sheets for document creation and real time coauthoring, and Google Meet for video conferencing, all managed through the Google Workspace Admin console. The implementation uses Admin console controls for user provisioning, group based access control, and device management to enforce account and data governance across users.
Operational ownership sits with the company level IT administration and supports teams across professional services, project management, and back office functions. Governance practices focus on account lifecycle management, standardized sharing and file ownership policies, and administrative controls within Google Workspace to maintain collaboration hygiene and secure access across the organization.
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Gibson Engineering CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2024 | 2024 |
In 2024 Gibson Engineering deployed Zoominfo Platform on its website to support Account Based Marketing initiatives targeted at professional services clients. The deployment is centered on the Zoominfo Platform and the Account Based Marketing use case, aligning marketing and sales prospecting efforts under a single data and engagement layer.
The implementation is website‑instrumented, with Zoominfo Platform collecting web visitor signals and performing on‑page prospect enrichment to create account and contact profiles. Configuration emphasis is on account targeting, intent signal capture, contact enrichment, and prospect list construction, reflecting capabilities common to the Account Based Marketing category and feeding marketing and sales workflows.
Operational coverage spans marketing and business development functions within Gibson Engineering, a 50 employee professional services firm in the United States, with the Zoominfo Platform running on the public site to surface accounts and contacts for outreach. Governance is positioned around centralized contact enrichment and account list management to standardize prospect data used by sales and marketing teams.
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CRM | CRM |
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2009 | 2009 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Gibson Engineering PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Gibson Engineering IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Gibson Engineering
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Director of Sales & Marketing | Director | Marketing | ||||
| Director of Finance & Systems | Director | IT |
Apps Being Evaluated by Gibson Engineering Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||