Gilbarco Veeder-Root
7300 W Friendly Avenue,
Greensboro, 27410, NC,
United States
Greensboro, 27410, NC,
United States
1 336-547-5000
Oil, Gas and Chemicals
Gilbarco Veeder-Root Technographics
Gilbarco Veeder-Root Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gilbarco Veeder-Root and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Gilbarco Veeder-Root employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gilbarco Veeder-Root has purchased the following applications: FIS GETPAID for AR Automation in 2013, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2011, Tawk.to for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gilbarco Veeder-Root is running and its propensity to invest more and deepen its relationship with FIS Global , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gilbarco Veeder-Root revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gilbarco Veeder-Root intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gilbarco Veeder-Root Tech Stack and Enterprise Applications
Gilbarco Veeder-Root ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2013 | 2013 |
In 2013 Gilbarco Veeder-Root implemented FIS GETPAID to centralize accounts receivable operations under an AR Automation initiative. The deployment was positioned to support the companys collections, credit and cash application functions and to formalize monthly, quarterly and yearly collection and cash objectives.
FIS GETPAID was configured to manage collections workflows, cash application posting, and structured reporting for past due accounts, supporting daily and monthly reporting cadences. Functional capabilities implemented included cash forecasting, AR month end reconciliations, management of Allowance for doubtful accounts, and processes to support long term financing oversight, alongside credit risk evaluations and new account reviews.
Operational ownership was assigned to a GetPAID administrator who managed system configuration, user training and cash application posting direction for the cash application department. The implementation covered accounts receivable, collections and credit review teams, with system-driven processes for setting credit limits and conducting yearly financial reviews of top clients.
Governance and process discipline were embedded through defined collection targets and recurring reporting obligations, training for new employees, and continuous improvement practices. Kaizen and root cause methods were applied to refine procedures and policies while the GetPAID administrator provided ongoing operational control and oversight.
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ERP Financial | ERP |
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2020 | 2020 |
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Gilbarco Veeder-Root HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, Gilbarco Veeder-Root implemented Oracle Taleo Cloud Service. Gilbarco Veeder-Root uses Oracle Taleo Cloud Service as its Recruiting,Applicant Tracking System embedded on its website to publish jobs and capture external applicant flows through the corporate careers pages.
The deployment centers on core applicant tracking capabilities common to the category, including job posting and requisition management, candidate profile and pipeline tracking, configurable hiring stages, interview scheduling, and offer management. Configuration emphasizes role-based workflows for recruiters and hiring managers, and standard reporting and compliance fields to support structured talent acquisition processes.
Operationally the Oracle Taleo Cloud Service instance is integrated into the public career site for direct application intake and is scoped to Gilbarco Veeder-Root talent acquisition and HR hiring processes. Governance is implemented through requisition approval workflows and access controls, aligning recruiter and hiring manager responsibilities with system-driven applicant progression and decision points.
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Time and Attendance | HCM |
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2016 | 2016 |
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Gilbarco Veeder-Root AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Gilbarco Veeder-Root implemented Tawk.to on its United States public website. Tawk.to is a Chatbots and Conversational AI application deployed as an embedded web chat widget to capture visitor inquiries and provide conversational support on product and support pages. The deployment emphasized front end visitor engagement, live chat routing, asynchronous messaging, and web console configuration for canned responses and chat widget behavior. The full application name Tawk.to is used in the site configuration and administrative console for ongoing chat management.
Operational coverage targeted online customer service and sales inquiry workflows, with chat interactions routed to Gilbarco Veeder-Root support agents and archived as chat transcripts for follow up. Functional capabilities implemented include live chat, canned response libraries, visitor tracking, and transcript logging, consistent with Chatbots and Conversational AI functionality. Governance focused on website operated support channels and agent handling procedures configured within the Tawk.to admin interface. The implementation maintained a lightweight client side architecture hosted on gilbarco.com and operated as an embedded conversational layer on web pages.
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Gilbarco Veeder-Root Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Gilbarco Veeder-Root CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Gilbarco Veeder-Root ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Gilbarco Veeder-Root SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2010 | 2010 |
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Gilbarco Veeder-Root TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Gilbarco Veeder-Root PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Gilbarco Veeder-Root IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Gilbarco Veeder-Root CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Gilbarco Veeder-Root
| First Name | Last Name | Title | Function | Department | Phone | |
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VP HR Americas | VP | HR | |
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Vice President Operations | VP | Operations | |
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Director, Operations Finance | Director | Finance | |
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Director, Human Resources - Global Functions | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Payroll Manager | Manager | Finance | |
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Credit Manager | Manager | Finance | |
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Senior Credit Analyst | Manager | Finance | |
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Director and Global Controller | Director | Finance | |
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Director of Finance | Director | Finance | |
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Controller | Director | Finance | |
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Global Director of Financial Planning & Analysis | Director | Finance | |
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Apps Being Evaluated by Gilbarco Veeder-Root Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gilbarco Veeder-Root IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gilbarco Veeder-Root digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Gilbarco Veeder-Root Technographics
Gilbarco Veeder-Root is a Oil, Gas and Chemicals organization based in United States,
with around 4000 employees and annual revenues of $1.30 billion.
Gilbarco Veeder-Root operates a diverse technology stack with applications such as
FIS GETPAID, Oracle Taleo Cloud Service and Tawk.to,
covering areas like AR Automation, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Gilbarco Veeder-Root has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Oracle and Tawk.to.
Gilbarco Veeder-Root recently adopted applications including
DocuSign eSignature in 2021, Hubspot Marketing Automation in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gilbarco Veeder-Root’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gilbarco Veeder-Root’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gilbarco Veeder-Root technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.