St. Paul, 55101, MN,
United States
Gillette Children's Hospital and Clinics Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Gillette Children's Hospital and Clinics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1672 Gillette Children's Hospital and Clinics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gillette Children's Hospital and Clinics has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2020, Microsoft Power BI for Analytics and BI in 2015, Packet Tide ExpressionEngine CMS (ex EllisLab) for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gillette Children's Hospital and Clinics is running and its propensity to invest more and deepen its relationship with Workday , UKG , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gillette Children's Hospital and Clinics revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gillette Children's Hospital and Clinics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2020 | 2020 |
In 2020, Gillette Children's Hospital and Clinics deployed the Paradox Olivia Chatbot to augment talent acquisition workflows. The Paradox Olivia Chatbot Recruiting Chatbot was provisioned to centralize candidate engagement and front-line screening across clinical and non-clinical hiring functions.
The implementation emphasized Recruiting Chatbot capabilities common to the category, including continuous candidate messaging, scripted intake and qualification flows, automated interview scheduling, and virtual career fair orchestration. Paradox Olivia Chatbot was configured to capture candidate data, perform initial pre-screen qualification, route qualified candidates to recruiters for phone screens, and support interview panel coordination and scheduling.
Operational coverage extended across Clinical Inpatient Units including ICU, PACU, OR, Neuro, Orthopedic, Adult, Med/Surg and Float Pool, Clinical Outpatient Units such as Infusion, Orthopedic, Neuro, Keto, Care Management, Triage and out-state clinics, and non-clinical departments including Research, Scientists, Customer Service, Finance, Public Policy, Legal and administrative roles. Talent acquisition, nurse leadership and hiring leaders used the chatbot to increase sourcing touchpoints and Gillette implemented virtual career fairs through Paradox while also participating in vendor-hosted virtual fairs including DEED.
Governance and process changes accompanied the rollout, with recruiters and talent partners embedding chatbot-driven pre-screen workflows into existing interview scheduling, offer formulation and onboarding handoffs. Regular bi-weekly coordination with nurse leadership and weekly marketing and communications meetings were used to align chatbot scripts, candidate messaging and hiring standards to ensure compliance with organizational recruiting policies.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Gillette Children's Hospital and Clinics implemented Microsoft Power BI. The deployment addressed Analytics and BI needs and focused on exploring enterprise level data and delivering dashboards for internal business customers across clinical and administrative functions.
Microsoft Power BI was configured to support interactive data models, self service reporting, and dashboarding, with shared semantic models and scheduled data refresh processes. The implementation supported paginated reporting alongside interactive visualizations, using SSRS for existing paginated reports and Power BI for ad hoc exploration and executive dashboards.
The environment used a hybrid Microsoft stack, integrating SSRS, O365, and SharePoint on prem and in the cloud to provide report distribution and a SharePoint based portal for internal stakeholders. Governance emphasized centralized data models, publication controls, and report ownership aligned to internal business customers, embedding dashboards into operational workflows for clinical and business decision support.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Packet Tide | Legacy | Packet Tide ExpressionEngine CMS (ex EllisLab) | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Gillette Children's Hospital and Clinics implemented Packet Tide ExpressionEngine CMS (ex EllisLab) to manage content on its public website. The deployment is explicitly focused on Web Content Management for the organization’s primary digital presence, centralizing authoring and publishing for patient-facing and institutional content.
The implementation of Packet Tide ExpressionEngine CMS (ex EllisLab) emphasizes channel-based content modeling, template-driven rendering, and a file manager for digital assets, aligned with common Web Content Management functional workflows. Configuration work centered on role-based authoring, editorial approval pipelines, and templated page compositions to support consistent clinical and marketing content presentation.
Operational coverage for the system is the hospital’s corporate website, with day-to-day usage by marketing, communications, and digital content teams. The rollout established editorial governance, formalized content ownership and approval steps, and applied permission sets to separate content creation from publishing responsibilities, reflecting standard Web Content Management controls.
No third-party system integrators are referenced for this deployment. Governance elements focus on editorial workflow automation and permission-based publishing to sustain ongoing content operations on the Packet Tide ExpressionEngine CMS platform.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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