Jerome, 83338, ID,
United States
Giltner Technographics
Giltner Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Giltner and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Giltner employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Giltner has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Paradox Olivia Chatbot for Recruiting Chatbot in 2021, Zoho Analytics (ex Zoho Reports) for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Giltner is running and its propensity to invest more and deepen its relationship with Intuit , Zoho Corp. , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Giltner revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Giltner intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Giltner Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Giltner implemented Intuit Quickbooks Enterprise to centralize core ERP Financial operations for its United States transportation business. The deployment focused on aligning financial controls with the company’s shop and fleet maintenance activities while creating a single financial record for shop billing and related operational charges.
Intuit Quickbooks Enterprise was configured to support invoicing, accounts receivable, job-level cost tracking for shop repairs, and standardized financial reporting. The implementation consolidated invoicing that had previously been handled in Excel alongside QuickBooks, and it established structured chart of accounts and job-cost capture to record labor and parts for tire maintenance, yard work, and over-the-road repairs.
Operational scope included yard maintenance, scheduling tire maintenance for over-the-road operations, handling on-call repair coordination, and new driver maintenance orientation, with shop teams recording and billing work through Intuit Quickbooks Enterprise. Giltner maintained operational coordination with ThermoKing for trailer tracking and maintenance scheduling, and those operational schedules informed the shop billing workflows managed in Quickbooks.
Governance changes formalized the shop-to-accounting handoff, consolidating previously fragmented invoicing into a single ERP Financial system and introducing standardized invoicing workflows and staff training for accurate job costing and billing. Intuit Quickbooks Enterprise became the central financial system for shop work invoicing and fleet maintenance expense capture, aligning operational maintenance activities with corporate accounting practices.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2021 | 2021 |
In 2021, Giltner deployed Paradox Olivia Chatbot as a Recruiting Chatbot on its public website, using ParadoxAI to establish a persistent conversational entry point for candidates. The implementation targeted the companys talent acquisition function at the transportation firm, which operates in the United States and has approximately 400 employees.
Paradox Olivia Chatbot was configured to provide conversational candidate engagement, scripted screening flows, automated interview scheduling, and career site FAQ handling. The deployment used embedded web widget instrumentation and conversational AI orchestration to standardize initial candidate interactions and route qualified candidates into recruiting workflows.
The implementation was cloud hosted and embedded directly on Giltners website, enabling the chatbot to act as the primary candidate touchpoint before recruiter intervention. Operational coverage centered on recruiting teams and hiring manager coordination for U.S. hiring activity, with the chatbot handling initial triage and scheduling handoffs.
Governance responsibility was assigned to the talent acquisition team, which maintained conversational scripts and defined escalation rules for handing candidates to human recruiters. Process changes focused on scripted candidate triage and automated scheduling orchestration to streamline recruiter workloads while preserving manual decision points for offers and final selection.
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Recruiting | HCM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Analytics (ex Zoho Reports) | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Giltner implemented Zoho Analytics (ex Zoho Reports) as an Analytics and BI capability embedded on its website to centralize site-level reporting and dashboarding. The deployment leverages Zoho Analytics (ex Zoho Reports) in a cloud-hosted SaaS architecture typical for the product, instrumenting web event data and consolidating periodic operational datasets for visualization and ad-hoc analysis. This implementation establishes a centralized Analytics and BI layer that surfaces interactive dashboards to digital, marketing, and operational stakeholders.
Configuration work emphasized interactive dashboards, scheduled reporting, and self-service data exploration modules, using role-based access controls and workspace segregation to align reports with departmental responsibilities. Data ingestion patterns described are focused on web event capture and file-based uploads for periodic operational feeds, with governance centered on user permissions and workspace-level organization to control access and distribution. The narrative signals that Giltner’s Zoho Analytics (ex Zoho Reports) deployment supports business intelligence workflows for site engagement, commercial reporting, and operational visibility without specifying downstream integrations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Giltner
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Giltner Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||