Gisborne District Council
Gisborne District Council Technographics
Gisborne District Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gisborne District Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Gisborne District Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gisborne District Council has purchased the following applications: TechnologyOne ERP for ERP Financial in 2022, Social Intents for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gisborne District Council is running and its propensity to invest more and deepen its relationship with TechnologyOne , Social Intents , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gisborne District Council revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gisborne District Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gisborne District Council Tech Stack and Enterprise Applications
Gisborne District Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Gisborne District Council implemented TechnologyOne ERP to support municipal finance operations. The deployment targeted ERP Financial capabilities to centralize accounting, statutory reporting, and compliance across the council's finance and corporate services functions.
The TechnologyOne ERP implementation was configured with core ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, procurement workflows, and financial reporting. Configuration work emphasized chart of accounts alignment, automated approval workflows, and role based access controls consistent with small public sector requirements.
Operational coverage focused on the council's finance and corporate services teams across its administrative sites, and TechnologyOne ERP is referenced on the Gisborne District Council website as the primary financial system. No external integrators are recorded, and integrations with other operational systems are not specified in the source.
Governance activity centered on establishing centralized financial workflows, approval matrices, and audit controls to support public sector accountability, with staged user onboarding and configuration prior to full operational use.
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Gisborne District Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Gisborne District Council deployed Social Intents on its public website to provide a site‑facing conversational layer for resident engagement. The implementation uses Social Intents as a Chatbots and Conversational AI application to handle common public information requests, automate FAQ responses, capture inquiry details, and provide escalation paths to council staff. The Council retained the full application name Social Intents in configuration and front‑end placement to ensure consistent branding and discoverability across site pages.
The deployment architecture is centered on an embedded web chat widget delivered through the council website, with administrative configuration managed in the Social Intents console. Operational responsibility is concentrated in communications and customer service workflows, where the chat implementation supports public inquiry handling and initial triage before human follow up. Governance focuses on content and intent tuning, scripted response libraries, and role‑based access to the Social Intents administrative tools to keep conversational content current and aligned with council information policies.
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Gisborne District Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Gisborne District Council implemented Zoom as their Audio Video and Web Conferencing application. Zoom is embedded on the council website to provide web-accessible meeting rooms and direct public join links for council sessions and community engagement. The deployment is oriented to support the council organization of 35 employees and external participants via browser and native client access.
Functional use follows standard Audio Video and Web Conferencing workflows, including real-time video and audio conferencing, screen sharing, and meeting scheduling surfaced through the website. Operational governance centers on council scheduling and meeting moderation to manage public sessions and access, with the website serving as the primary distribution point for meeting invites and live access.
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Collaboration | Collaboration |
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2019 | 2019 |
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Gisborne District Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Gisborne District Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2018 | 2018 |
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Gisborne District Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Gisborne District Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Gisborne District Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Gisborne District Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gisborne District Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gisborne District Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gisborne District Council IT executives and key decision makers. This section highlights Gisborne District Council's latest recorded technology evaluations, including TechnologyOne OneCouncil SaaS ERP for Government ERP on 2026-08-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gisborne District Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-19 | Gisborne District Council | Evaluated | TechnologyOne | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Gisborne District Council Technographics
Gisborne District Council is a Government organization based in New Zealand,
with around 35 employees and annual revenues of $3.0 million.
Gisborne District Council operates a diverse technology stack with applications such as
TechnologyOne ERP, Social Intents and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Gisborne District Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Social Intents and Zoom Video Communications.
Gisborne District Council recently adopted applications including
Bubble Platform in 2023, TechnologyOne ERP in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gisborne District Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gisborne District Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gisborne District Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.