Copenhagen, 2450,
Denmark
Gjensidige Denmark Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Gjensidige Denmark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Gjensidige Denmark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gjensidige Denmark has purchased the following applications: EasyClaims for Insurance Claims Management in 2020, Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gjensidige Denmark is running and its propensity to invest more and deepen its relationship with EasyClaims , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gjensidige Denmark revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gjensidige Denmark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EasyClaims | Legacy | EasyClaims | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Gjensidige Denmark implemented EasyClaims to manage its Insurance Claims Management requirements. The organization selected Scalepoint EasyClaims as a SaaS deployment focused on the claims area to establish a fully digital claims experience for customers in Denmark.
The implementation centered on end-to-end claims handling functionality, including digital customer intake, automated processing workflows, and tools to reduce manual back-office case handling. EasyClaims was configured to increase automation across claims lifecycles and to accelerate claims handling times while reducing manual interventions. The deployment emphasized standard SaaS configuration and workflow automation consistent with Insurance Claims Management platforms.
Operational scope covered claims operations and associated back-office and customer service functions within Denmark. The SaaS approach was chosen to lower project risk compared with a bespoke build, favoring vendor-managed infrastructure and configuration over custom development. Governance and rollout focused on implementing standardized workflows and automation in the claims area to deliver a fully digital end-to-end customer claims journey.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Product Information Management | eCommerce |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
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|
|
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Marketing Automation | CRM |
|
2015 | 2015 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
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|
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Domain Name System (DNS) | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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