Glencore Technology Australia
160 Ann St,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 7 3833 8500
Professional Services
Glencore Technology Australia Technographics
Glencore Technology Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glencore Technology Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Glencore Technology Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glencore Technology Australia has purchased the following applications: Epicor ERP for ERP Financial in 2015, Replicon Time Management for Time and Attendance in 2015, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glencore Technology Australia is running and its propensity to invest more and deepen its relationship with Epicor , SAP , Replicon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glencore Technology Australia revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glencore Technology Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glencore Technology Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Glencore Technology Australia implemented Epicor ERP in the ERP Financial category to support proprietary equipment manufacture and procurement workflows used by the Aftermarket organization for Glencore Technology projects in Australia. Epicor ERP was tasked to provide a unified financial and operational backbone to capture project costs and manage procurement for aftermarket spares and equipment.
Configuration centered on core manufacturing and procurement capabilities, including production work orders, bill of materials and costing, inventory management, and financial modules such as general ledger, accounts payable and accounts receivable. The implementation emphasized order-to-manufacture and procure-to-pay process flows aligned to project accounting and aftermarket fulfillment.
Operational coverage included Aftermarket, procurement, manufacturing and project delivery teams within Glencore Technology Australia, with role-based controls and workflow enforcement shaping transaction approvals and cost capture. The deployment was applied at the company level for Australia operations and focused on linking shop floor production records with project cost ledgers.
Governance and process changes concentrated on embedding procurement controls and project cost visibility into the ERP, with configuration to route approvals through finance and project managers and to enforce inventory valuation and parts traceability. Glencore Technology Australia Epicor ERP ERP Financial supports the companys procurement, manufacturing and project finance business functions through integrated operational and financial workflows.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Replicon | Legacy | Replicon Time Management | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015, Glencore Technology Australia implemented Replicon Time Management to address employee time capture across its Aftermarket and project operations. The deployment targeted Time and Attendance use cases supporting proprietary equipment manufacture and procurement for Glencore Technology projects.
Replicon Time Management was configured to standardize timesheet capture, project time allocation, exception logging, and approval workflows, leveraging typical Time and Attendance capabilities such as automated timesheet submission and role based approvals. Configuration emphasized project centric time codes to align labor with project costing for engineering, aftermarket, and service delivery teams.
The implementation integrated time records with the existing Epicor ERP that Glencore Technology uses for procurement and manufacturing, enabling transfer of approved labor hours into Epicor for project costing and procurement decisioning. Operational coverage included Aftermarket operations, manufacturing work centers, procurement teams, and project delivery staff within Australia.
Governance changes established multi level approval hierarchies, time audit controls, and standardized timesheet policies to support consistent internal cost allocation and billing processes. Ongoing administration was centralized within a small systems administration team responsible for configuration, reporting, and user support.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Glencore Technology Australia implemented LiveChat. The LiveChat deployment provides a website-embedded conversational interface, aligned to the Chatbots and Conversational AI category, to handle visitor inquiries and initial client engagement on the corporate site.
The implementation centers on the LiveChat web chat widget and agent console, configured for real-time messaging, canned responses, chat transcripts, and routing rules to connect visitors with customer service or sales staff. Configuration focused on widget placement, availability hours, and predefined response libraries consistent with Chatbots and Conversational AI functional workflows. The setup captures conversational context for follow up, using the LiveChat agent interface for inbox management and conversation history.
Operational ownership sits with customer-facing teams at Glencore Technology Australia, where LiveChat supports customer service and business development workflows on the website. Governance included administration of user roles within LiveChat, establishment of chat handling procedures, and agent training on the LiveChat console. The company uses LiveChat to centralize real-time customer interactions on its website, linking the application to core customer-facing business functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Glencore Technology Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Glencore Technology Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Glencore Technology Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Glencore Technology Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Glencore Technology Australia Technographics
Glencore Technology Australia is a Professional Services organization based in Australia,
with around 200 employees and annual revenues of $20.0 million.
Glencore Technology Australia operates a diverse technology stack with applications such as
Epicor ERP, Replicon Time Management and LiveChat,
covering areas like ERP Financial, Time and Attendance and Chatbots and Conversational AI.
Glencore Technology Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Replicon and LiveChat, Inc..
Glencore Technology Australia recently adopted applications including
LiveChat in 2020, Microsoft SharePoint in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Glencore Technology Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Glencore Technology Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Glencore Technology Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.