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● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

Glengarry Wines
Location
118 Wellesley Street WestAuckland Central,
Auckland, 1010,
New Zealand
Website
https://www.glengarrywines.co.nz/
Phone
64 800 733 505
Artw industry
Retail
Employee
Revenue

Glengarry Wines Technographics

Glengarry Wines Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Glengarry Wines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Glengarry Wines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Glengarry Wines has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018, UseResponse for Customer Support in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Glengarry Wines is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , UseResponse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Glengarry Wines revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glengarry Wines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Glengarry Wines Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UseResponse Legacy UseResponse Customer Support CRM n/a 2020 2020
In 2020, Glengarry Wines implemented UseResponse as its Customer Support solution and embedded the UseResponse experience directly on its website. UseResponse serves as the retailer's on-site channel for capturing customer inquiries and feedback, supporting publicly visible knowledge base content alongside private helpdesk ticketing flows consistent with Customer Support platforms. This places UseResponse at the center of Glengarry Wines Customer Support operations for the New Zealand retailer. The deployment followed a lightweight web-embedded SaaS pattern, with UseResponse configured to operate within storefront pages and to present structured categories, response templates, and role-based access for internal staff. Functional modules implemented include knowledge base publishing, ticket creation and routing, and user feedback collection, aligned to online customer service and retail support workflows. Governance focused on configuring categories, workflows, and content publishing rules inside UseResponse to manage customer queries and formalize support agent responsibilities.
Digital Advertising Platform CRM 2016 2016
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2022 2022
Tag Management CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Glengarry Wines
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Glengarry Wines Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Glengarry Wines Technographics

Glengarry Wines is a Retail organization based in New Zealand, with around 60 employees and annual revenues of $6.0 million.

Glengarry Wines operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and UseResponse, covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.

Glengarry Wines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and UseResponse.

Glengarry Wines recently adopted applications including Microsoft Clarity in 2025, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Klaviyo in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Glengarry Wines’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Glengarry Wines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Glengarry Wines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.