AI Buyer Insights:

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

List of UseResponse Customers

UseResponse
Location
16192 Coastal Highway,
Lewes, 19958, DE,
United States
Website
https://www.useresponse.com/
Phone
1 516-874-2876
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying UseResponse customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased UseResponse for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using UseResponse for Customer Support include: Chamber of Commerce and Industry of Western Australia, a Australia based Non Profit organisation with 350 employees and revenues of $50.0 million, Netomnia, a United Kingdom based Communications organisation with 200 employees and revenues of $30.0 million, YouFibre, a United Kingdom based Professional Services organisation with 203 employees and revenues of $12.0 million, Nextens, a Netherlands based Professional Services organisation with 83 employees and revenues of $10.0 million, Glengarry Wines, a New Zealand based Retail organisation with 60 employees and revenues of $6.0 million and many others.

Contact us if you need a completed and verified list of companies using UseResponse, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The UseResponse customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

loading spinner icon



Apply Filters For Customers

Clear Filters Apply Filters
Filters
Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Autogarage Crm India Automotive 10 $1M India UseResponse UseResponse Customer Support 2024 n/a
In 2024, Autogarage Crm India deployed UseResponse on their website. Autogarage Crm India implemented UseResponse as its Customer Support application to centralize customer inquiries and front-line support for its automotive services, with the UseResponse instance surfaced on https://www.autogaragecrm.biz/ as a web-embedded support portal and widget. The deployment for a 10-employee company implies a configuration focused on web-facing ticket intake, knowledge base self-service, and user feedback workflows, consistent with typical UseResponse capabilities in the Customer Support category. Operational coverage is centered on customer service and sales-support workflows for the small internal team, with centralized administration for agent queues and response routing, and lightweight governance to manage support SLAs and content authoring for the public help resources.
Bluesky Synergy Professional Services 10 $1M United States UseResponse UseResponse Customer Support 2020 n/a
In 2020, Bluesky Synergy implemented UseResponse for Customer Support. The company deployed UseResponse as a web-embedded, hosted customer support portal on its public website, using UseResponse to centralize incoming client inquiries and deliver self-service resources for its Professional Services clients. UseResponse is used to provide a public-facing knowledge base and intake point for support requests, and the UseResponse implementation is positioned as the primary channel for client engagement and issue capture. Configuration emphasized standard Customer Support capabilities including a searchable knowledge base, ticketing workflow, community feedback channels, and web forms that convert inquiries into tracked support tickets, with operational scope limited to the customer-facing support function and governance focused on centralized support intake and ticket lifecycle management appropriate for a small services firm.
Chamber of Commerce and Industry of Western Australia Non Profit 350 $50M Australia UseResponse UseResponse Customer Support 2021 n/a
In 2021, the Chamber of Commerce and Industry of Western Australia implemented UseResponse as its Customer Support solution on its website. UseResponse was deployed to deliver web-facing member support and to centralize inquiry intake from the public site, routing member questions into internal support queues and the application’s built-in case management interface. Configuration emphasis included helpdesk ticket management, a searchable knowledge base, and community feedback channels within UseResponse, with role-based access for support agents and administrators to manage content and triage. Operational coverage targeted member services and external communications across the Chamber’s Western Australia remit, and governance shifted toward centralized ticket triage and knowledge governance to align member service workflows with the web-first Customer Support platform.
Retail 60 $6M New Zealand UseResponse UseResponse Customer Support 2020 n/a
Distribution 17 $2M United States UseResponse UseResponse Customer Support 2021 n/a
Communications 200 $30M United Kingdom UseResponse UseResponse Customer Support 2023 n/a
Professional Services 83 $10M Netherlands UseResponse UseResponse Customer Support 2020 n/a
Professional Services 21 $3M Singapore UseResponse UseResponse Customer Support 2020 n/a
Professional Services 15 $1M United States UseResponse UseResponse Customer Support 2021 n/a
Professional Services 10 $1M United States UseResponse UseResponse Customer Support 2013 n/a
Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating UseResponse

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating UseResponse. Gain ongoing access to real-time prospects and uncover hidden opportunities.

Discover Software Buyers actively Evaluating Enterprise Applications

Clear Filters Apply Filters
Filters
Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD UseResponse Coverage

UseResponse is a Customer Support solution from UseResponse.

Companies worldwide use UseResponse, from small firms to large enterprises across 21+ industries.

Organizations such as Chamber of Commerce and Industry of Western Australia, Netomnia, YouFibre, Nextens and Glengarry Wines are recorded users of UseResponse for Customer Support.

Companies using UseResponse are most concentrated in Non Profit, Communications and Professional Services, with adoption spanning over 21 industries.

Companies using UseResponse are most concentrated in Australia, United Kingdom and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of UseResponse across Americas, EMEA, and APAC.

Companies using UseResponse range from small businesses with 0-100 employees - 72.73%, to mid-sized firms with 101-1,000 employees - 27.27%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of UseResponse include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified UseResponse customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.