Glens Falls, 12801, NY,
United States
Glens Falls Hospital Technographics
Glens Falls Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glens Falls Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Glens Falls Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glens Falls Hospital has purchased the following applications: Oracle Cloud HCM for Core HR in 2015, Trisus Pricing Integrity Suite for Revenue Cycle Management in 2012, Oracle BlueKai for Data Management Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glens Falls Hospital is running and its propensity to invest more and deepen its relationship with Oracle , UKG , The Craneware Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glens Falls Hospital revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glens Falls Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glens Falls Hospital Tech Stack and Enterprise Applications
Glens Falls Hospital HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Glens Falls Hospital implemented Oracle Cloud HCM to consolidate disparate human resources functions and address recruiting, payroll, and training challenges within its HR organization. This deployment targeted Core HR use cases, with the explicit goal of expediting time to hire and improving workforce management for hospital operations.
The implementation of Oracle Cloud HCM encompassed recruiting and onboarding workflows, performance management, payroll processing, learning management, and analytics capabilities. Configuration emphasized streamlined new hire workflows and automated training tracking, contributing to a reduction in new hire orientation time by half and supporting 95% compliance with training requirements. The solution leveraged built-in analytics and machine learning enabled recruiting features such as internal referral tracking and social recruiting to accelerate identification of high-quality candidates.
Operational integration focused on workforce scheduling and payroll complexity, ensuring Oracle Cloud HCM integrated with the hospital scheduling systems Kronos and Clairvia to coordinate nurse staffing and shift-based pay structures. Payroll configurations were designed to handle diverse payment rules across employee categories, improving payroll accuracy and auditability while providing more timely insight into labor costs for budgeting and planning.
Governance and process changes concentrated on centralizing HR workflows and empowering a compact HR team of 13 professionals to shift from transactional tasks to strategic talent optimization. Outcomes explicitly reported include a tracked savings of $262,000 and enhanced ability to identify employees at risk of leaving, improved employee access to analytics, and reduced IT infrastructure and management burden through a complete cloud Core HR platform. Oracle Cloud HCM provided the hospital with the operational visibility and workforce automation needed to support continuous quality of care and more strategic human capital decision making.
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Learning and Development | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2019 | 2019 |
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Glens Falls Hospital ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Craneware Group | Legacy | Trisus Pricing Integrity Suite | Revenue Cycle Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Glens Falls Hospital implemented the Trisus Pricing Integrity Suite to automate its chargemaster and revenue-cycle processes, deploying the application against the hospital’s Revenue Cycle Management function. The implementation targeted finance and revenue-cycle operations, centralizing chargemaster governance and charge capture workflows across clinical documentation and billing teams.
Module usage is inferred from a public case study referencing Craneware’s chargemaster solution and is mapped to Trisus Pricing Integrity Suite capabilities, including centralized chargemaster maintenance, pricing integrity controls, charge capture validation, and compliance monitoring. Configuration emphasized rule-based validation and exception workflows to reconcile charges between clinical activity and billing records, supporting master data hygiene and pricing consistency.
Operational ownership rested with revenue cycle, finance, coding, and compliance functions, with the project instituting formal change control and chargemaster approval processes to reduce billing variance and strengthen audit readiness. Rollout and process changes focused on embedding routine audits and exception handling into revenue-cycle operations to maintain ongoing compliance and charge accuracy.
The hospital reported net revenue improvements of approximately $300,000 after one year and improvement in charge capture and compliance following the Trisus Pricing Integrity Suite deployment. Trisus Pricing Integrity Suite was used as the primary tool to centralize pricing integrity and sustain the revenue-cycle controls introduced during the implementation.
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Glens Falls Hospital CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle BlueKai | Data Management Platform | CRM | n/a | 2021 | 2021 |
In 2021, Glens Falls Hospital implemented Oracle BlueKai as a Data Management Platform on its website. Oracle BlueKai is deployed to capture website audience signals, build audience profiles and create reusable segments to support digital marketing and patient facing engagement workflows. The implementation emphasizes data onboarding and segment orchestration typical of a Data Management Platform, with the Oracle BlueKai application central to audience profile management and segment export for downstream activation across online channels.
The deployment runs at the website level and requires coordination between digital marketing, IT and privacy compliance teams to govern data collection and consent workflows. Functional elements associated with this Data Management Platform implementation include tag based data collection, audience profile construction, segment management and data onboarding processes. Rollout and governance are anchored on website instrumentation and cross functional process controls to manage collection scope and privacy requirements.
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Glens Falls Hospital IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Glens Falls Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Glens Falls Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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