Newport Beach, 92660, CA,
United States
Glidewell Dental Technographics
Glidewell Dental Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glidewell Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4300 Glidewell Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glidewell Dental has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2008, Microsoft 365 for Collaboration in 2019, USPS Click-N-Ship for Shipping Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glidewell Dental is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , USPS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glidewell Dental revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glidewell Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glidewell Dental Tech Stack and Enterprise Applications
Glidewell Dental HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2008 | 2009 |
In 2008, Glidewell Dental implemented UKG Workforce Central (ex Kronos Workforce Central) as a core Workforce Management platform. The deployment targeted timekeeping and employee administration across Glidewell's Irvine and Newport Beach campuses and additional corporate locations, supporting a workforce of approximately 4,300 employees.
UKG Workforce Central was configured for on-premises time management operations, including installation, system configuration, and troubleshooting of workstation and server components. Functional capabilities implemented included time capture and scheduling workflows, role-based security administration, and operational reporting, with support staff creating simple queries and executing pre-written stored procedures in SQL Server 2008 to enable routine data extraction and reporting.
The implementation operated alongside Glidewell's existing application stack, with explicit operational links to Active Directory for user provisioning and authentication, Microsoft Exchange for system notifications, and MS SharePoint and Great Plains for downstream data and document workflows. Other locally supported applications noted in the environment included Kwiktag, DL Plus, and BrainShark, which were part of the broader integration and support scope for workforce data exchange and operational coordination.
Operational governance emphasized Tier 1 IT support ownership for Level 1 troubleshooting, ticket creation and lifecycle management in the CRM helpdesk, and escalation procedures to specialized IT teams for complex issues. Ongoing administration responsibilities included security and user management, routine configuration and maintenance of the UKG Workforce Central application, and contribution to a shared knowledge base to institutionalize troubleshooting and operational processes.
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Glidewell Dental Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Glidewell Dental implemented Microsoft 365, adopting Microsoft 365 under the Collaboration apps category to standardize productivity and communication across its United States operations. The deployment targeted enterprise collaboration needs for a 4300 person organization in the life sciences and dental services space, positioning Microsoft 365 as the primary collaboration and productivity platform for administrative and clinical support teams.
The Microsoft 365 implementation includes core collaboration components such as Exchange Online mail, Office desktop and web applications, SharePoint content services, OneDrive file synchronization, and Microsoft Teams collaboration capabilities. Configuration work focused on tenant-level provisioning, user licensing segmentation, mailbox and document library organization, and collaboration site configuration to support common workflows and content lifecycle management.
Glidewell Dental uses Office 365 Mail on their website to route inbound communications into the Microsoft 365 mail environment, indicating a direct web to mail integration point for customer and partner contacts. The implementation is delivered as a cloud-hosted Microsoft 365 tenant, providing centralized administration of collaboration services across the company’s U.S. locations and business functions.
Governance emphasis for the rollout centered on centralized tenant administration, standardized collaboration and email workflows, and document access controls to align operational teams on shared content and communication practices. Microsoft 365 is positioned as the canonical collaboration layer for Glidewell Dental, reinforcing consistent email, file management, and team collaboration protocols across the organization.
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Glidewell Dental eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| USPS | Legacy | USPS Click-N-Ship | Shipping Management | eCommerce | n/a | 2015 | 2015 |
In 2015 Glidewell Dental implemented USPS Click-N-Ship for Shipping Management on its public website, embedding USPS Click-N-Ship as the customer-facing shipping tool to handle postage purchase and label generation. Glidewell Dental is a life sciences company with approximately 4,300 employees and the deployment was positioned to support outbound order fulfillment processes through the website.
The implementation leverages USPS Click-N-Ship capabilities typical of Shipping Management solutions, including address verification, postage calculation and purchase, automated label printing, and shipment tracking visibility. The configuration is centered on web-based operational flows so that USPS Click-N-Ship services are invoked at the point of online order processing to support shipping and fulfillment business functions across the companys distribution operations.
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Glidewell Dental CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Glidewell Dental ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Glidewell Dental PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Computer-Aided Design (CAD) | PLM and Engineering |
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2018 | 2018 |
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Glidewell Dental PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Glidewell Dental IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Glidewell Dental CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Glidewell Dental
Apps Being Evaluated by Glidewell Dental Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-07 | Glidewell Dental | Evaluated | DISA | DISA Drug Testing | BackGround Screening | HCM |
| 2025-11-19 | Glidewell Dental | Evaluated | Patterson Dental | Patterson Eaglesoft Practice Management | Medical Practice Management | ERP Services and Operations |