Fort Lauderdale, 33309, FL,
United States
Global Keratin Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Keratin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Global Keratin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Keratin has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Tawk.to for Chatbots and Conversational AI in 2020, Calendly for Online Meeting Scheduling in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Keratin is running and its propensity to invest more and deepen its relationship with Oracle , Odoo , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Keratin revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Keratin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, Global Keratin implemented Oracle NetSuite ERP to centralize its ERP Financial operations. The deployment targeted finance and accounting functions for the US-based 45 employee healthcare manufacturer, using Oracle NetSuite ERP as the system of record for transactional finance and reporting.
The implementation was configured around core ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and financial reporting. Configuration work focused on chart of accounts rationalization, invoice and payment approval workflows, and streamlining order-to-cash and procurement processes, using NetSuite cloud modules with limited bespoke configuration appropriate for a small company footprint.
The deployment used a cloud SaaS architecture to consolidate transactional finance activity across the organization, with role-based access controls and standardized month-end close processes incorporated into application workflows. Governance emphasized centralized financial controls, automated approval routing inside Oracle NetSuite ERP, and procedural standardization to reduce manual reconciliations and enforce consistent accounting practice.
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ERP Financial | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Global Keratin implemented Tawk.to on its public website to provide real-time customer engagement. Tawk.to was deployed as an embedded web chat widget, consistent with Chatbots and Conversational AI functionality, and operates as a front-end engagement layer on the company site rather than a backend transactional system. The deployment leverages the standard Tawk.to JavaScript embed model to provision live messaging, visitor presence indicators, and session-based chat threads within the browser.
The implementation focuses on customer service and direct-to-consumer support for Global Keratin, aligning Tawk.to Chatbots and Conversational AI with website-driven inquiry handling. Functional capabilities in use include live chat messaging, canned responses and quick replies, offline message capture, and chat transcript logging for review and follow up. Operational coverage is centered on the corporate website for the United States market and is scoped to serve the small support team, providing a lightweight conversational interface for sales and customer service workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Calendly | Legacy | Calendly | Online Meeting Scheduling | Collaboration | n/a | 2021 | 2021 |
In 2021 Global Keratin deployed Calendly for Online Meeting Scheduling on its public website, embedding Calendly scheduling capabilities into customer-facing pages to streamline appointment intake. The implementation consists of an embeddable booking interface and hosted scheduling pages configured to present defined appointment types and availability windows to external visitors.
Calendly was configured to manage appointment types, availability rules, time zone handling, booking confirmations, and automated reminder messaging, consistent with Online Meeting Scheduling functional patterns. The deployment appears targeted at client-facing business functions, centralizing customer appointments and sales or support booking flows through the Calendly scheduling experience.
Operationally the solution is hosted on the Global Keratin website and administered by internal staff, providing a single point of booking and calendar synchronization with the companys staff calendars. Governance focused on scheduling policies and access controls for administrators, with configuration of availability windows and booking rules to align with small company operations and customer service workflows.
The narrative links Global Keratin, Calendly, and Online Meeting Scheduling for appointment management and customer engagement, reflecting a lightweight, web-embedded scheduling architecture suitable for a 45-employee organization. The implementation emphasizes centralized booking via Calendly and administrative control over appointment types and availability for sales and customer support functions.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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