AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Global Keratin Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2010 2010
In 2010, Global Keratin implemented Oracle NetSuite ERP to centralize its ERP Financial operations. The deployment targeted finance and accounting functions for the US-based 45 employee healthcare manufacturer, using Oracle NetSuite ERP as the system of record for transactional finance and reporting. The implementation was configured around core ERP Financial modules including general ledger, accounts payable, accounts receivable, billing and financial reporting. Configuration work focused on chart of accounts rationalization, invoice and payment approval workflows, and streamlining order-to-cash and procurement processes, using NetSuite cloud modules with limited bespoke configuration appropriate for a small company footprint. The deployment used a cloud SaaS architecture to consolidate transactional finance activity across the organization, with role-based access controls and standardized month-end close processes incorporated into application workflows. Governance emphasized centralized financial controls, automated approval routing inside Oracle NetSuite ERP, and procedural standardization to reduce manual reconciliations and enforce consistent accounting practice.
ERP Financial ERP Financial Management 2024 2024
Payment Processing ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2021 2021
Payment Processing ERP Financial Management 2021 2021
Subscription and Recurring Billing ERP Financial Management 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Global Keratin implemented Tawk.to on its public website to provide real-time customer engagement. Tawk.to was deployed as an embedded web chat widget, consistent with Chatbots and Conversational AI functionality, and operates as a front-end engagement layer on the company site rather than a backend transactional system. The deployment leverages the standard Tawk.to JavaScript embed model to provision live messaging, visitor presence indicators, and session-based chat threads within the browser. The implementation focuses on customer service and direct-to-consumer support for Global Keratin, aligning Tawk.to Chatbots and Conversational AI with website-driven inquiry handling. Functional capabilities in use include live chat messaging, canned responses and quick replies, offline message capture, and chat transcript logging for review and follow up. Operational coverage is centered on the corporate website for the United States market and is scoped to serve the small support team, providing a lightweight conversational interface for sales and customer service workflows.
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Calendly Legacy Calendly Online Meeting Scheduling Collaboration n/a 2021 2021
In 2021 Global Keratin deployed Calendly for Online Meeting Scheduling on its public website, embedding Calendly scheduling capabilities into customer-facing pages to streamline appointment intake. The implementation consists of an embeddable booking interface and hosted scheduling pages configured to present defined appointment types and availability windows to external visitors. Calendly was configured to manage appointment types, availability rules, time zone handling, booking confirmations, and automated reminder messaging, consistent with Online Meeting Scheduling functional patterns. The deployment appears targeted at client-facing business functions, centralizing customer appointments and sales or support booking flows through the Calendly scheduling experience. Operationally the solution is hosted on the Global Keratin website and administered by internal staff, providing a single point of booking and calendar synchronization with the companys staff calendars. Governance focused on scheduling policies and access controls for administrators, with configuration of availability windows and booking rules to align with small company operations and customer service workflows. The narrative links Global Keratin, Calendly, and Online Meeting Scheduling for appointment management and customer engagement, reflecting a lightweight, web-embedded scheduling architecture suitable for a 45-employee organization. The implementation emphasizes centralized booking via Calendly and administrative control over appointment types and availability for sales and customer support functions.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2010 2010
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2017 2017
Personalization and Product Recommendations eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2010 2010
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2022 2022
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Global Keratin
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Global Keratin Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Global Keratin Technographics

Global Keratin is a Healthcare organization based in United States, with around 45 employees and annual revenues of $6.0 million.

Global Keratin operates a diverse technology stack with applications such as Oracle NetSuite ERP, Tawk.to and Calendly, covering areas like ERP Financial, Chatbots and Conversational AI and Online Meeting Scheduling.

Global Keratin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Tawk.to and Calendly.

Global Keratin recently adopted applications including Odoo Open Source ERP in 2024, Criteo Commerce Media Platform in 2022 and PayPal Enterprise in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Global Keratin’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Global Keratin’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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