AI Buyer Insights:

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

Globe Life Insurance
Location
3700 S Stonebridge Drive,
McKinney, 75070, TX,
United States
Website
https://www.home.globelifeinsurance.com/
Phone
1 800-831-1200
Artw industry
Insurance
Employee
Revenue

Globe Life Insurance Technographics

Globe Life Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Globe Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Globe Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Globe Life Insurance has purchased the following applications: Quadient Inspire Platform for Customer Experience in 2017, ServiceNow ITSM for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Globe Life Insurance is running and its propensity to invest more and deepen its relationship with Quadient , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Globe Life Insurance revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Globe Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Globe Life Insurance Tech Stack and Enterprise Applications

Globe Life Insurance CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quadient Legacy Quadient Inspire Platform Customer Experience CRM n/a 2017 2017
In 2017, Globe Life Insurance implemented Quadient Inspire Platform for Customer Experience to consolidate document composition and outbound communications workflows. The Quadient Inspire Platform was configured to support customer communications management use cases, including template-driven policy documents, billing statements, and customer correspondence, across the companys United States operations. Implementation scope focused on enterprise composition and multichannel output processing consistent with Customer Experience requirements. Configuration work centered on composition templates, output management, and orchestration components native to the Quadient Inspire Platform. Development and template scripting used SQL Studio and Visual Studio 2010 VB .Net to author data-driven templates and business logic. The project notes reference HP Exstream Dialogue V8 or Quadient/GMC Inspire CCM as composition engine options, indicating alignment with established CCM composition and rendering patterns. Integrations were implemented via SQL-based data access for policy and account data extracts, and development artifacts were managed within Visual Studio 2010 VB .Net environments to enable staged testing and deployment. Operational coverage included customer service, policy administration, and billing functions that generate high volumes of outbound documents, with the Quadient Inspire Platform acting as the central customer communications hub. Governance emphasized template lifecycle control, versioning, and staged testing workflows to maintain compliance and consistency in customer-facing communications. Change management relied on structured development artifacts and SQL-driven data mappings to separate template logic from source data, enabling repeatable deployments within the insurer's CCM practice.
Globe Life Insurance ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow ITSM IT Service Management ITSM n/a 2018 2018
In 2018 Globe Life Insurance provisioned ServiceNow ITSM as its core IT Service Management platform to support IT operations and cross-team integration workflows. ServiceNow ITSM was instrumented alongside Cloud Integration Hub environments provisioned in Dev, QA, Stage and Prod to enable direct integration flows between Cherwell and ServiceNow within the IT Service Management footprint. Implementation work focused on standard ITSM functional capabilities, including incident management, change management, service catalog orchestration and configuration management database workflows, implemented to align ticket lifecycle and service request routing with existing operational teams. Workflows and orchestration were configured to support automated ticket escalation, change approvals and service fulfillment consistent with IT Service Management best practices. Deployment architecture included dedicated Cloud Integration Hub environments that connected Cherwell and ServiceNow, with the Data Services team operating as a central integration owner. Operational support was coordinated across Network, Wintel and Database teams, and the implementation was delivered in parallel with extensive Informatica platform operations that enabled data movement and cloud source connectivity for related automation use cases. Governance and runbook practices emphasized a single point of contact for production issues and code reviews, 24/7 on call production support, and scripted monitoring and maintenance for platform health. ServiceNow ITSM was positioned to centralize IT operations governance and to integrate with the organization’s existing integration hub infrastructure for cross-tool incident and change synchronization.

IT Decision Makers and Key Stakeholders at Globe Life Insurance

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Globe Life Insurance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Globe Life Insurance IT executives and key decision makers. This section highlights Globe Life Insurance's latest recorded technology evaluations, including Oracle Insurance Policy Administration for Life and Annuity for Insurance Policy Administration on 2025-06-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Globe Life Insurance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-06-03 Globe Life Insurance Evaluated Oracle Oracle Insurance Policy Administration for Life and Annuity Insurance Policy Administration ERP Services and Operations
FAQ - APPS RUN THE WORLD Globe Life Insurance Technographics
Globe Life Insurance is a Insurance organization based in United States, with around 3000 employees and annual revenues of $750.0 million.
Globe Life Insurance operates a diverse technology stack with applications such as Quadient Inspire Platform and ServiceNow ITSM, covering areas like Customer Experience and IT Service Management.
Globe Life Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Quadient and ServiceNow.
Globe Life Insurance recently adopted applications including ServiceNow ITSM in 2018 and Quadient Inspire Platform in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Globe Life Insurance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Globe Life Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Globe Life Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.