AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Glyn Hopkin Tech Stack and Enterprise Applications

Glyn Hopkin HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Softworks Legacy Softworks Workforce Management Workforce Management HCM n/a 2005 2005
In 2005, Glyn Hopkin Ltd deployed Softworks Workforce Management to standardize workshop staff timekeeping and annual leave administration. The deployment of Softworks Workforce Management, classified in the Workforce Management category, was applied to dealer workshop operations and to coordination between Service, Sales and Parts teams. Configuration emphasized time and attendance, absence management, rostering and electronic job time capture to align with the organisation's daily review of work orders and monitoring of electronic vehicle health checks. Role based access and deputising rules were configured so Service Manager responsibilities could be assigned during periods of absence, and technician profiles captured Health and Safety and first aider responsibilities. The implementation supported scheduling of training and fault diagnosis sessions alongside shift rosters to improve operational alignment between technical staff and service workflows. Operational scope focused on all workshop staff timekeeping and annual leave logs as the primary governed processes, and extended to workshop operational controls such as quality control checks, tyre and consumables stock accountability, and workshop waste handling oversight as recorded by workshop managers. Governance practices centered on daily reconciliation of time entries against work orders and procedure driven signoffs for job completion, with technical leads responsible for user adoption and ongoing configuration of timesheet and absence rules. The Glyn Hopkin Ltd Softworks Workforce Management Workforce Management deployment linked workshop operational scheduling to core HR and operational functions.
Glyn Hopkin AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Gubagoo Legacy Gubagoo ChatSmart Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Glyn Hopkin Ltd deployed Gubagoo ChatSmart on its public website. Gubagoo ChatSmart is implemented as a customer-facing conversational interface within the Chatbots and Conversational AI category, providing automated conversational assistance and lead capture capabilities alongside live agent handoff functionality typical of this application type. The deployment is web-channel centric, operated from the company website and intended to support sales and customer service workflows across Glyn Hopkin's UK dealership network. Operational governance centers on digital channel management and contact handling, with the chat interface routed to internal teams for lead qualification and customer inquiries, and configuration focused on conversation flows, automated responses, and agent escalation rules.
Chatbots and Conversational AI AI-Powered Application 2019 2019
Glyn Hopkin eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GForces Legacy GForces NetDirector eCommerce eCommerce n/a 2020 2020
In 2020 Glyn Hopkin Ltd deployed GForces NetDirector as its eCommerce platform to power the customer facing functionality on its public website. GForces NetDirector is implemented to provide the company an integrated commerce layer supporting online vehicle and parts merchandising, catalog presentation, and transactional checkout workflows on glynhopkin.com. The implementation configures GForces NetDirector to surface core eCommerce capabilities such as product catalog management, pricing and promotions orchestration, content driven storefront presentation, and checkout processing consistent with dealer retail operations. Configuration emphasis is on catalog and merchandising rules, site content management, and customer facing order flow to support online sales and lead capture. Operationally the deployment embeds GForces NetDirector into Glyn Hopkin Ltds website as the primary commerce engine for its UK digital retail channel. The rollout centers on the digital and eCommerce function, aligning web storefront behavior and checkout orchestration with existing online customer journeys and dealer sales processes. Governance for the implementation is organized around commerce operations and site content ownership, with operational workflows focused on catalog updates, pricing controls, and promotional scheduling. The narrative documents a focused eCommerce implementation where GForces NetDirector provides the platform layer for Glyn Hopkin Ltds online sales and customer engagement.
Glyn Hopkin CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2020 2020
Customer Experience CRM 2020 2020
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Glyn Hopkin PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Glyn Hopkin IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
Glyn Hopkin CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Glyn Hopkin

First Name Last Name Title Function Department Email Phone
HR Manager Manager HR
Administration Manager Manager Operations
Managing Director, Operations Director Finance
Senior Financial Controller Director Finance

Apps Being Evaluated by Glyn Hopkin Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Glyn Hopkin IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Glyn Hopkin digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Glyn Hopkin Technographics
Glyn Hopkin is a Automotive organization based in United Kingdom, with around 800 employees and annual revenues of $658.0 million.
Glyn Hopkin operates a diverse technology stack with applications such as Softworks Workforce Management, Gubagoo ChatSmart and GForces NetDirector, covering areas like Workforce Management, Chatbots and Conversational AI and eCommerce.
Glyn Hopkin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Softworks, Gubagoo and GForces.
Glyn Hopkin recently adopted applications including Force24 Marketing Automation in 2021, GForces NetDirector in 2020 and Infinity Call Tracking in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Glyn Hopkin’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Glyn Hopkin’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Glyn Hopkin technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.