GoHealth
214 West Huron Street,
Chicago, 60654, IL,
United States
Chicago, 60654, IL,
United States
1 312-386-8200
Insurance
GoHealth Technographics
GoHealth Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5448 GoHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoHealth has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Oracle NetSuite CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoHealth is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoHealth revenues, which have grown to $1.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GoHealth Tech Stack and Enterprise Applications
GoHealth ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, GoHealth implemented Oracle NetSuite ERP as its ERP Financial platform for enterprise accounting and corporate finance operations. Oracle NetSuite ERP was positioned to support the finance and accounting functions at the U.S. insurance provider, which operates with approximately 5,448 employees.
Configuration emphasized core ERP Financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, multi-entity consolidation, and financial close management. Implementation work focused on chart of accounts design, automated journal processing, bank reconciliation workflows, role based access controls, and reporting and analytics capabilities aligned to corporate controllership needs.
The Oracle NetSuite ERP deployment was integrated with operational systems typical for an insurance business, including billing and enrollment systems, payroll and HR systems, and CRM or customer data sources through API and ETL patterns. Operational coverage concentrated on finance, accounting, revenue accounting, and shared services within GoHealth in the United States, enabling centralized transaction processing and period close orchestration.
Governance changes included standardized accounting workflows, formalized month end close procedures, and enhanced audit trails and controls to support regulatory and internal reporting. Hiring signals from GoHealth emphasize enterprise accounting experience and strong consideration for candidates with NetSuite experience, indicating ongoing operational ownership by corporate finance and the need for Netsuite skilled resources to sustain the platform.
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ERP Financial | ERP |
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2019 | 2020 |
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GoHealth Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 GoHealth implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment serves as an enterprise SaaS tenant supporting core corporate productivity and communication functions across the organization.
Google Workspace (Formerly Google G-Suite) was configured to provide standard Collaboration capabilities including Gmail for enterprise email, Google Calendar for scheduling, Google Drive for secure file storage and sharing, Google Docs and Sheets for collaborative authoring, and Google Meet for synchronous meetings. The implementation aligns with common collaboration workflows for information sharing, document co-editing, and meeting orchestration, and was provisioned to accommodate role based access and domain level administration.
Operational coverage includes company-wide usage across business functions such as sales, operations, HR and customer support, with administration practices focused on user provisioning, access controls, and policy governance for data and collaboration artifacts. Public site references indicate Google Workspace is also surfaced in GoHealth web assets, confirming an integrated presence of the Collaboration platform in external and internal touchpoints.
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GoHealth CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015 GoHealth implemented Oracle NetSuite CRM to centralize customer relationship management across sales, marketing, and customer service. The deployment used Oracle NetSuite CRM as a cloud SaaS platform to provide a unified customer record and standardize commercial workflows for an insurance vertical organization.
Implementation focused on core CRM functional modules including lead and opportunity management, contact and account management, case management for customer support, marketing automation, and analytics and reporting. Configuration work emphasized workflow automation, role based security, and custom data objects aligned to insurance enrollments and customer lifecycle stages, while preserving the full Oracle NetSuite CRM product identity in operational processes.
Operational coverage targeted commercial business functions across sales, marketing, and service teams, with a staged rollout approach and centralized data model to enforce governance and data quality. Change management centered on role permissions and process standardization to ensure consistent quoting, enrollment tracking, and customer case handling within the CRM environment.
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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GoHealth IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at GoHealth
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-Founder and President | CXO | Finance | |
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Co-Founder and CEO | CXO | Finance | |
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Chief Technology Officer | CXO | IT | |
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Staff Accountant | Manager | Finance | |
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Chief Accounting Officer | CXO | Finance | |
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Controller | Director | Finance | |
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Director Of Accounting | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Financial Planning and Analysis | VP | Finance | |
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Senior Director of Financial Planning and Analysis | Director | Finance | |
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Senior Director | FP&A | Director | Finance | |
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Director of IT Infrastructure Operations | Director | IT | |
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Director, IT Operations | Director | IT | |
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Chief Technology Officer | CXO | IT | |
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SVP Product & Data Science | VP | IT | |
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Apps Being Evaluated by GoHealth Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoHealth IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoHealth digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD GoHealth Technographics
GoHealth is a Insurance organization based in United States,
with around 5448 employees and annual revenues of $1.06 billion.
GoHealth operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Oracle NetSuite CRM,
covering areas like ERP Financial, Collaboration and CRM.
GoHealth has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Google.
GoHealth recently adopted applications including
Hotjar in 2020, VMware Workspace ONE in 2020 and Microsoft Dynamics 365 Business Central in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoHealth’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoHealth’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoHealth technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.