Henderson, 89014, NV,
United States
Golf Outlets of America Technographics
Golf Outlets of America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Golf Outlets of America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Golf Outlets of America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Golf Outlets of America has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Golf Outlets of America is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Golf Outlets of America revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Golf Outlets of America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Golf Outlets of America Tech Stack and Enterprise Applications
Golf Outlets of America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Golf Outlets of America implemented Oracle NetSuite ERP to centralize its core accounting and financial operations. The deployment targeted ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, financial reporting, and period close workflows. Configuration emphasized a lean chart of accounts, role based access controls for finance and operations, and automated invoice and receivable processing appropriate for a 20 person organization.
Oracle NetSuite ERP was also configured to support inventory cost tracking and order management workflows to align finance with merchandising and operational processes. Governance was implemented around finance owner approval workflows, month end close procedures, and consolidated financial controls scaled to the company size. Oracle NetSuite ERP serves as the ERP Financial backbone for Golf Outlets of America, centralizing transaction processing and financial control across finance and inventory management.
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Payment Processing | ERP |
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2020 | 2020 |
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Golf Outlets of America AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Golf Outlets of America deployed Freshdesk Messaging (Formerly Freshchat) on its public website as a customer-facing conversational layer. The implementation aligns with the Chatbots and Conversational AI category and is delivered as a cloud hosted web messaging widget embedded in the company site.
Configuration focuses on standard conversational modules typical for Chatbots and Conversational AI, including the web messenger interface, rule based automated replies, canned response libraries, proactive messaging triggers, visitor context capture, and an agent console for live handoffs. Freshdesk Messaging (Formerly Freshchat) provides session transcripts and conversational routing capabilities that support asynchronous messaging workflows and basic bot automation for common inquiry handling.
Operational coverage is limited to the company website and is managed by a small internal support team given Golf Outlets of America size. The deployment targets customer support and online sales engagement, enabling on site chat interactions and agent escalation within the Freshdesk Messaging environment, while retaining a lightweight, SaaS hosted footprint appropriate for a 20 person organization in the United States.
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Golf Outlets of America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Golf Outlets of America implemented Microsoft 365 as its Collaboration platform. The deployment provisioned Microsoft 365 across the companys full staff of 20 employees to centralize email, document collaboration, and internal communications within a cloud-hosted environment.
The Microsoft 365 implementation included Exchange Online for email and calendaring, SharePoint Online for document libraries and intranet-style content, Microsoft Teams for synchronous chat and meetings, OneDrive for user file storage, and Office desktop and web applications for productivity. These modules were configured to support shared document editing, team collaboration workflows, and consolidated communication channels aligned to core Communications business functions.
Public site metadata indicates Golf Outlets of America is using Microsoft 365 on their website, and the implementation connected Microsoft 365 to the corporate domain to support email routing and web-facing content workflows. Operational coverage was organization-wide across the small staff, with Microsoft 365 components exposed for both internal collaboration and certain customer facing or content publishing touchpoints on the website.
Governance and rollout focused on centralized user provisioning, mailbox configuration, SharePoint site structure, and basic retention and access controls to manage information flow for communications and operations. Microsoft 365 was positioned to provide cloud-native collaboration and productivity tooling to a 20 person company, with configuration patterns consistent with small enterprise Collaboration deployments.
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Golf Outlets of America eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Golf Outlets of America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Golf Outlets of America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Golf Outlets of America
Apps Being Evaluated by Golf Outlets of America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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