GoMore
GoMore Technographics
GoMore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoMore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 GoMore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoMore has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Help Scout for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoMore is running and its propensity to invest more and deepen its relationship with Ruby , Solvemate , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoMore revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoMore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GoMore Tech Stack and Enterprise Applications
GoMore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, GoMore implemented Ruby Live Chat on its public website. Ruby Live Chat is deployed as a Chatbots and Conversational AI web widget on gomore.dk to capture customer inquiries and provide real-time conversational support for prospects and customers.
The deployment leverages an embedded web widget architecture to enable real-time messaging, agent handoff, canned response libraries, chat routing, and persistent chat transcripts, consistent with common Chatbots and Conversational AI capabilities. Ruby Live Chat was configured to support agent-assisted conversations and scripted workflows, and to surface session context from the website to improve first-contact resolution.
Operational coverage focused on customer service and booking operations in Denmark, integrating the chat channel into front-line support and reservation handling processes. Governance centered on chat routing rules, agent shift assignments, standardized response templates, and queue monitoring to align conversational workflows with existing service operations.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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GoMore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, GoMore implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The Google Workspace deployment serves GoMore, headquartered in Denmark, and was provisioned to support corporate email, calendaring, and document collaboration for an organization of approximately 150 employees.
The implementation of Google Workspace (Formerly Google G-Suite) centers on core Collaboration modules, including Gmail for business email, Google Drive for centralized file storage, Google Docs Sheets and Slides for collaborative content creation, and Google Calendar for scheduling. Administrative capabilities are applied through the Google Admin console for domain management, user provisioning and group-based access controls, with standard mailbox routing and retention settings aligned to enterprise collaboration workflows.
Google Workspace is referenced on GoMores website and is used across internal business functions to enable customer communications and internal collaboration, providing a unified identity for company email and document sharing. Operational coverage is company-wide, supporting cross-functional teams that rely on synchronous and asynchronous collaboration tools.
Governance for the deployment is organized around the Google Workspace administrative model, using user lifecycle management, group policies and administrative roles to enforce access and data controls. Operational processes emphasize centralized administration of accounts and shared drives, along with device and access management through Google Workspace platform controls.
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GoMore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, GoMore implemented Help Scout as its Customer Support solution on the company website. The deployment targeted customer service for the Denmark-based transportation platform, aligning support workflows with a roughly 150-employee organization and public-facing web contact points.
Help Scout was configured to centralize inbound customer conversations into a single support channel, using shared inbox workflows, threaded conversations, customer profiles, tagging and canned responses to standardize agent handling. The implementation leveraged Customer Support capabilities such as automated routing rules, basic workflow automation for repetitive requests, and a knowledge base style content repository to capture recurring answers and reduce agent duplication of effort.
Operationally the Help Scout instance was embedded on GoMore’s website to capture contact form submissions and web-initiated messages, and it consolidated email-based support into the same conversational threads. Governance around the deployment emphasized agent group routing, access controls, and defined response workflows to support customer service and support operations across GoMore’s Danish operations.
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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GoMore ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2012 | 2012 |
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GoMore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2005 | 2005 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at GoMore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GoMore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoMore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoMore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD GoMore Technographics
GoMore is a Transportation organization based in Denmark,
with around 150 employees and annual revenues of $20.0 million.
GoMore operates a diverse technology stack with applications such as
Ruby Live Chat, Google Workspace (Formerly Google G-Suite) and Help Scout,
covering areas like Chatbots and Conversational AI, Collaboration and Customer Support.
GoMore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ruby, Google and Help Scout.
GoMore recently adopted applications including
Ruby Live Chat in 2021, Solvemate in 2021 and Mixpanel in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoMore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoMore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoMore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.