Good American
3125 S La Cienega Blvd,
Los Angeles, 90016, CA,
United States
Los Angeles, 90016, CA,
United States
1 213-357-5100
Retail
Good American Technographics
Good American Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Good American and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Good American employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Good American has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2022, Microsoft 365 for Collaboration in 2016, Maker for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Good American is running and its propensity to invest more and deepen its relationship with Tipalti , Amazon Web Services (AWS) , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Good American revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Good American intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Good American Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, Good American implemented Tipalti Invoice Management and Bill Processing System. Good American deployed the Tipalti Invoice Management and Bill Processing System as an AP Automation solution, using Tipalti on their website to centralize invoice intake and bill processing workflows for the retailer.
The implementation focuses on core AP Automation capabilities typical for the category, including electronic invoice capture and validation, configurable approval workflows, invoice coding to the chart of accounts, and bill processing orchestration. Tipalti Invoice Management and Bill Processing System is configured to support vendor invoice submission and internal routing, aligning invoice lifecycle management with accounts payable operations.
Operational responsibility is concentrated in finance and accounts payable, where the system is used to intake vendor invoices through the web portal and drive approval and posting processes. The deployment is consistent with a cloud based SaaS architecture that centralizes invoice handling and standardizes workflow logic across the company.
Governance is implemented through role based access, audit trails, and exception handling to enforce invoice approval paths and control invoice exceptions. Good American, Tipalti Invoice Management and Bill Processing System, AP Automation, accounts payable describes the relationship between the company, the application, the Apps Category, and the business function supported.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2017 | 2017 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Good American implemented Microsoft 365 to support Collaboration across its corporate environment. The presence of Microsoft 365 artifacts on the company website corroborates that Microsoft 365 services are actively provisioned and surfaced in public-facing contexts.
The deployment emphasizes core Collaboration capabilities provided by Microsoft 365, including Exchange Online for enterprise email and calendaring, SharePoint Online for document management and intranet content, OneDrive for individual file sync and recovery, and Microsoft Teams for real-time chat, meetings, and collaboration. Configuration and usage patterns align with standard collaboration workflows, encompassing content sharing, version control, group communication, and scheduled meeting coordination.
Operational scope for the Microsoft 365 deployment covers Good American’s corporate functions, supporting business functions such as merchandising, design, marketing, finance, and customer service through centralized productivity and communication tooling. Governance appears organized around a single Microsoft 365 tenant model with tenant administration, identity and access controls, and adoption-focused provisioning and user lifecycle processes to manage accounts and permissions. The Microsoft 365 implementation positions Good American within the Collaboration category, with Microsoft 365 providing the primary productivity and team collaboration platform for the retailer.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Maker | Legacy | Maker | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Good American implemented Maker as its Web Content Management solution for the corporate ecommerce website. Maker is used to manage website content, product merchandising copy, and marketing assets across the storefront. The implementation centralizes content authoring, templating, media management, and publishing workflows within the Maker platform to support continuous site updates on Good American's public website.
The deployment is a cloud hosted Maker instance embedded in the site runtime, leveraging standard Web Content Management capabilities such as content authoring, templating, media libraries, and scheduled publishing. Operational ownership resides with ecommerce and marketing teams, who operate editorial workflows, role based approvals, and staged content rollouts to coordinate merchandising and campaign launches. Governance emphasis centers on content lifecycle controls and editorial review processes to standardize publishing for the online retail channel.
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
PR and Media Communication | CRM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Good American
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Good American Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Good American IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Good American digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Good American Technographics
Good American is a Retail organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Good American operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Microsoft 365 and Maker,
covering areas like AP Automation, Collaboration and Web Content Management.
Good American has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, Microsoft and Maker.
Good American recently adopted applications including
Tipalti Invoice Management and Bill Processing System in 2022, Klarna Payments in 2021 and Maker in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Good American’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Good American’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Good American technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.