Allentown, 18103, PA,
United States
Good Shepherd Rehabilitation Network Technographics
Good Shepherd Rehabilitation Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Good Shepherd Rehabilitation Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2010 Good Shepherd Rehabilitation Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Good Shepherd Rehabilitation Network has purchased the following applications: athenaClinicals for Electronic Health Record, Medical Practice Management in 2020, LiveChat for Chatbots and Conversational AI in 2019, Amazon S3 for Cloud Storage in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Good Shepherd Rehabilitation Network is running and its propensity to invest more and deepen its relationship with athenahealth , LiveChat, Inc. , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Good Shepherd Rehabilitation Network revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Good Shepherd Rehabilitation Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Good Shepherd Rehabilitation Network Tech Stack and Enterprise Applications
Good Shepherd Rehabilitation Network ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| athenahealth | Legacy | athenaClinicals | Electronic Health Record, Medical Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Good Shepherd Rehabilitation Network implemented athenaClinicals. The deployment established athenaClinicals as the organization’s Electronic Health Record,Medical Practice Management platform to support clinical documentation and administrative practice management across the network.
Configuration focused on standard athenaClinicals modules such as clinical documentation, e-prescribing, scheduling, revenue cycle and claims management, and a patient portal, aligned with typical Electronic Health Record,Medical Practice Management workflows. Clinical templates and encounter workflows were configured to support rehabilitation specialty documentation and multidisciplinary care coordination.
Their public website references athenaClinicals, indicating the athenaClinicals instance is surfaced to patients through online access points for appointment or portal access. Operational scope centers on clinical and administrative departments across Good Shepherd Rehabilitation Network, with the platform serving both point of care documentation and practice management functions.
Governance included centralized clinical documentation standards and billing workflow alignment, combined with training and role based access controls to align providers, nursing staff and revenue operations to the new Electronic Health Record,Medical Practice Management environment. The implementation narrative emphasizes system configuration and operational alignment rather than external integration claims.
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Good Shepherd Rehabilitation Network AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Good Shepherd Rehabilitation Network implemented LiveChat on their public website. The deployment uses LiveChat as a web-embedded conversational interface within the Chatbots and Conversational AI category to provide real-time visitor engagement and support for site visitors.
The LiveChat implementation centers on a client-side chat widget and an agent-facing console, enabling automated greetings, routing rules, canned responses, chat transcripts, and visitor session tracking consistent with conversational AI workflows. Operational scope is the corporate public site and patient-facing web interactions, influencing front-line web support and digital patient engagement processes. Governance and operational control are structured around web operations and digital support workflows, with LiveChat capturing conversational records and session metadata for downstream review and agent handoff.
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Good Shepherd Rehabilitation Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon S3 | Cloud Storage | IaaS | n/a | 2021 | 2021 |
In 2021, Good Shepherd Rehabilitation Network implemented Amazon S3 for Cloud Storage on its public website. The deployment centralizes storage of static assets, site images, downloadable documents and media used by patient facing pages and public content.
The Amazon S3 implementation is structured as object storage for web asset hosting, with site components referencing S3 object endpoints for content delivery. Configuration details align with Cloud Storage practices, including bucket level access controls, identity and access management policies, server side encryption for stored objects and lifecycle rules to manage retention and archival of objects.
Operational ownership sits with the organization IT and web operations teams, focusing scope on website content management and media repositories. Governance centers on access control and content lifecycle workflows to support ongoing site publishing and compliance requirements.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Good Shepherd Rehabilitation Network
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Apps Being Evaluated by Good Shepherd Rehabilitation Network Executives
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