Santa Monica, 90404, CA,
United States
GoodRx Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by GoodRx and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 952 GoodRx employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoodRx has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Greenhouse ATS for Applicant Tracking System in 2014, AssistRX iAssist for Electronic Health Record in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoodRx is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Leap Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoodRx revenues, which have grown to $766.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoodRx intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, GoodRx deployed Oracle NetSuite ERP to support corporate finance and accounting operations. Oracle NetSuite ERP is employed for ERP Financial functions including general ledger, fixed assets and depreciation, accounts payable, accounts receivable, revenue accounting, accruals, intercompany accounting and financial reporting.
Implementation work included configuration and ongoing management of core financial modules, monthly fixed asset depreciation review processes, reconciliations of complex accounts, and creation of a vendor and approver dashboard to onboard AP specialists. The implementation supported orchestration of the month end close to ensure corporate deadlines were met and financial information was presented in accordance with GAAP, while staff generated ad hoc reports and P&L variance summaries for management.
Operational coverage centered on the finance organization, with the finance team growing from four members to thirteen, including two other senior accountants and two AP specialists, and onboarding and training led by the NetSuite implementation lead. The lead was promoted from staff to senior within ten months of full time employment, indicating strong internal ownership of the NetSuite ERP operations and controls.
Governance and process control elements included reconciliations of intercompany, fixed assets, revenue, accruals, unearned revenue and prepaid expenses, coordination of close processes, and ongoing project management for NetSuite implementation tasks. Oracle NetSuite ERP served as the ERP Financial system for GoodRx, consolidating transaction processing, month end workflows and reporting within a single ERP platform.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, GoodRx implemented Greenhouse ATS as its Applicant Tracking System. The deployment positioned Greenhouse ATS as the central recruiting platform supporting GoodRx talent acquisition workflows and public job listings on its website.
Configuration focused on Applicant Tracking System capabilities common to hiring platforms, including job requisition and posting, candidate tracking and pipeline management, interview orchestration with scorecards, and offer management with onboarding handoffs. Greenhouse ATS was embedded on GoodRx's careers site to host job listings and capture applicant flows, and the platform provided reporting and recruitment analytics to inform hiring decisions.
Operational scope targeted the talent acquisition function, with recruiters and hiring managers using Greenhouse ATS for structured interview workflows, candidate evaluation, and offer approvals. Governance emphasized process standardization, role based access controls for hiring teams, and career site publication controls to manage job visibility and application routing.
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Learning and Development | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AssistRX | Legacy | AssistRX iAssist | Electronic Health Record | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, GoodRx announced a collaboration with AssistRx to drive provider awareness and adoption of the AssistRX iAssist platform. The collaboration targeted provider-facing access in the United States and addressed the "" Apps Category by enabling providers to access real-time coverage, price transparency and prior authorization information to simplify specialty therapy initiation.
The AssistRX iAssist implementation emphasized automated, real-time enrollment and e-support capabilities, with functional modules for coverage verification, price transparency messaging, and prior authorization workflow orchestration. AssistRX iAssist was positioned to surface real-time benefits and authorization requirements at the point of prescribing, and to automate enrollment steps that initiate specialty therapy initiation workflows for prescribers.
Operational scope was explicitly provider-facing and U.S.-centric, aligning GoodRx commercial collaboration activity to increase provider use of AssistRX iAssist rather than a traditional systems integration engagement. The 2022 collaboration was framed to reduce therapy delays and treatment abandonment by directing providers to iAssist’s automated, real-time enrollment and e-support capabilities, improving specialty therapy initiation workflows for prescribing clinicians.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Brand Management | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2024 | 2024 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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VPN | CyberSecurity |
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2021 | 2021 |
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VPN | CyberSecurity |
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2021 | 2021 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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