Gorham, 4038, ME,
United States
Goodwill Northern New Engand Technographics
Goodwill Northern New Engand Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwill Northern New Engand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1673 Goodwill Northern New Engand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodwill Northern New Engand has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, FieldStack Supply Retail Inventory Management for Inventory Management in 2018, Automattic Jetpack CRM for CRM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwill Northern New Engand is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , FieldStack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodwill Northern New Engand revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwill Northern New Engand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goodwill Northern New Engand Tech Stack and Enterprise Applications
Goodwill Northern New Engand Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022 Goodwill Northern New Engand deployed Cisco Webex Meetings as a customer-facing and staff-facing conferencing capability on its website, aligning with the Audio Video and Web Conferencing category. Cisco Webex Meetings is embedded in web pages to provide browser-based join flows and meeting access for external stakeholders and internal users.
The deployment leverages standard Audio Video and Web Conferencing functionality including scheduled meeting links, browser-based audio and video, screen sharing, and participant management, with configuration focused on web embedding and access controls. Cisco Webex Meetings is presented within site workflows to enable live sessions, drop-in consultations, and virtual gatherings without requiring separate desktop client installation.
Operational coverage centers on web-delivered engagement for nonprofit service delivery and internal collaboration across organizational teams, supporting program outreach, training, and remote staff coordination. Governance and access control are applied through site-level provisioning and meeting link management, preserving web access while centralizing conferencing under the Cisco Webex Meetings application.
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Collaboration | Collaboration |
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2018 | 2018 |
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Goodwill Northern New Engand SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FieldStack | Legacy | FieldStack Supply Retail Inventory Management | Inventory Management | SCM | n/a | 2018 | 2018 |
In 2018, Goodwill Northern New England implemented FieldStack Supply Retail Inventory Management. The FieldStack Supply Retail Inventory Management application, classified in Inventory Management, was deployed to centralize marketplace inventory handling and bring consistent control to donation intake through retail sales flows.
The deployment configured core Inventory Management capabilities including item master records, barcode scanning for receiving and cycle counts, condition grading and ticketing workflows, and batch listing support for online marketplace channels. Automation focused on barcode driven receiving, rule based price application, and consolidated inventory visibility to support retail operations and donation processing teams.
The implementation utilized Upright Labs alongside FieldStack to coordinate marketplace listing and inventory synchronization, linking in store inventory states with online sale channels. Governance changes emphasized standardized intake to sales procedures, operator training for scanning and ticketing workflows, and centralized inventory control across Goodwill Northern New England retail and marketplace operations.
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Goodwill Northern New Engand CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, Goodwill Northern New England implemented Automattic Jetpack CRM and deployed the application as a website based CRM. Automattic Jetpack CRM functions as the organization's CRM and is embedded on their public website to capture contacts, inquiries, and constituent interactions. The deployment positions the CRM as the primary website integrated contact repository for donor, volunteer, and client engagement workflows.
The implementation includes core CRM capabilities such as centralized contact records, segmentation, activity logging, and basic outreach workflow support, aligned with typical CRM modules. Operational ownership is aligned to donor relations, outreach, and site administration teams, with website capture mapped to administrative contact management processes. Automattic Jetpack CRM is configured to link online forms and site interactions into the CRM record model, creating a unified website to CRM data flow for constituent management.
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Goodwill Northern New Engand IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Goodwill Northern New Engand
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Apps Being Evaluated by Goodwill Northern New Engand Executives
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