Boston, 2210, MA,
United States
Goodwin Technographics
Goodwin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Goodwin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodwin has purchased the following applications: Emburse Enterprise for Expense Management in 2019, Workday Absence Management for Absence and Leave Management in 2015, Adobe WorkFront for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwin is running and its propensity to invest more and deepen its relationship with Emburse , Workday , Salary.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodwin revenues, which have grown to $2.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goodwin Tech Stack and Enterprise Applications
Goodwin ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Enterprise | Expense Management | ERP | n/a | 2019 | 2019 |
In 2019 Goodwin implemented Emburse Enterprise as its Expense Management application. The deployment centralized employee expense reporting and approval workflows across finance, human resources, and recruiting functions at the law firm.
Emburse Enterprise was configured to support core Expense Management functional modules including expense report submission, multi-level approvals, policy enforcement, receipt capture, and corporate card reconciliation, aligning with the firm’s expense policy and audit controls. Configuration included templates for travel and per-diem expenses and structured receipt management to reflect professional services and legal practice expense patterns.
Operationally the implementation covered employee-facing expense submission and finance-facing approval and reconciliation workflows, intersecting with recruiting and HR activities documented by the firm. Firm records show staff previously processed various expenses in Chrome River and onboarded employees into Workday, and governance following the Emburse Enterprise rollout emphasized enforcing approval chains, centralizing receipt capture, and instrumenting audit trails consistent with professional services compliance requirements.
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Goodwin HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, Goodwin implemented Workday Absence Management. Workday Absence Management in the Absence and Leave Management category is used across the firm to centralize processing and case management for parental leave, short and long term disability, FMLA and other leave types.
The deployment configures absence case workflows, leave type templates, eligibility rules and return to work processes, and ties leave events to benefits enrollment and payroll deduction calculations. The application is used to record and maintain enrollments, changes and terminations for health and welfare plans, to support COBRA administration, and to generate auditing reports consumed by HR operations.
Operational integrations include interfaces with Finance for wires and other payments and coordination with the HRIS team to run and reconcile auditing reports. The system also supports vendor coordination during annual open enrollment, with Workday Absence Management acting as the authoritative record for leave status and benefits eligibility across partner and employee plans.
Governance is operationalized through benefits administration workflows led by the Sr. Benefits Analyst, who monitors leave compliance with federal, state and city leave laws, reconciles benefit calculation data, processes benefit invoices and coordinates return to work options. The implementation emphasizes standardized leave processing, regulatory compliance tracking and ongoing reconciliation between HR, benefits vendors and Finance.
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Benefits Administration | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Goodwin ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Goodwin implemented Adobe WorkFront as a Business Process Management solution to support digital project and content workflows. The deployment emphasized managing web content requests and marketing deliverables through a centralized BPM platform integrated into the firm’s website experience.
Adobe WorkFront was configured to provide workflow orchestration, project intake and request forms, task assignment, approval routing, and status tracking for creative production. Configuration work focused on standardized project templates, automated approval chains, and work allocation to streamline content creation and campaign execution.
Operational coverage centers on web content and marketing operations, coordinating internal stakeholders and external contributors via centralized request queues and role-based permissioning. Governance included defined approval workflows and permission controls within Adobe WorkFront to regulate content changes and enforce consistent content lifecycle processes on the firm’s website.
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Legal Practice Management | ERP Services and Operations |
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2019 | 2019 |
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Goodwin Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Goodwin Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Goodwin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Goodwin ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Goodwin TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Goodwin PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Goodwin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Goodwin CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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VPN | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Goodwin
Apps Being Evaluated by Goodwin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-14 | Goodwin | Evaluated | Toast | Toast POS | Point Of Sale | ERP Services and Operations |