Göteborgs Energi
Gamlestadsvagen 2-4,
Goteborg, 415 11,
Sweden
Goteborg, 415 11,
Sweden
46-31626000
Professional Services
Göteborgs Energi Technographics
Göteborgs Energi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Göteborgs Energi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Göteborgs Energi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Göteborgs Energi has purchased the following applications: Giosg Live Chat for Chatbots and Conversational AI in 2017, IBM Cognos Business Intelligence for Analytics and BI in 2010, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Göteborgs Energi is running and its propensity to invest more and deepen its relationship with Giosg , IBM , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Göteborgs Energi revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Göteborgs Energi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Göteborgs Energi Tech Stack and Enterprise Applications
Göteborgs Energi AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Göteborgs Energi implemented Giosg Live Chat on its public website. The deployment uses Giosg Live Chat as a web-embedded conversational layer, classified under Chatbots and Conversational AI, to provide real-time interaction capabilities for site visitors.
The implementation centers on web-based customer engagement and agent-assisted chat workflows, leveraging Giosg Live Chat functionality such as automated conversational flows, scripted responses, chat routing, and session transcripts to support online service interactions. Operational scope is focused on digital customer support for Göteborgs Energi's online channels, with governance oriented around chat handling procedures and escalation protocols to integrate conversational interactions into existing customer service processes. No specific external system integrations are listed in the available source.
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Göteborgs Energi Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Cognos Business Intelligence | Analytics and BI | Analytics and BI | n/a | 2010 | 2010 |
In 2010 Göteborgs Energi implemented IBM Cognos Business Intelligence to produce reports for work tracking, project tracking and performance monitoring within its business area Service. The implementation used IBM Cognos Business Intelligence components specifically Framework Manager to create semantic models, Transformer to build cubes, and Query Studio, Analysis Studio and Report Studio to author ad hoc and formatted reports, aligning the application to the companys Analytics and BI needs for operational oversight.
The deployment was scoped to the Service business area and configured to centralize model management and cube processing inside the Cognos environment, providing a consistent semantic layer via Framework Manager and multidimensional structures via Transformer. Report ownership and distribution workflows were organized around Service managers and project leads, with Query Studio and Analysis Studio supporting exploratory analysis and Report Studio delivering operational reporting for ongoing work and project tracking.
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Göteborgs Energi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Göteborgs Energi deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is surfaced on the company website and provisioned for a 20 employee professional services organization headquartered in Sweden, aligning the application with internal communications and external content needs.
The implementation emphasizes core Microsoft 365 capabilities, including Exchange Online email, Microsoft Teams for chat and meetings, SharePoint and OneDrive for document management and intranet content, and tenant-level administration for user provisioning and access control. Governance is organized around tenant administrators and role based access controls to manage users and site permissions, while operational coverage includes internal departments responsible for communications, program delivery, and website content. Microsoft 365 supports collaboration workflows and document lifecycle management as the primary Collaboration solution for Göteborgs Energi.
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Göteborgs Energi Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2010 | 2010 |
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Göteborgs Energi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Göteborgs Energi ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Göteborgs Energi TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2019 | 2019 |
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Göteborgs Energi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Göteborgs Energi CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Göteborgs Energi
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Manager | Manager | IT | |
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CIO | CXO | Finance | |
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Manager accounting department | Manager | Finance | |
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Director Strategy | Director | Finance | |
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Head of Group Business Control | Director | Finance | |
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Business Controller | Director | Operations | |
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IT Operations Manager | Manager | IT | |
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Senior Business Controller | Director | Finance | |
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CEO & President | CXO | Finance | |
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Operations Manager | Manager | Finance | |
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Controller | Director | Finance | |
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Senior Controller | Director | Finance | |
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Group CFO | CXO | Finance | |
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Operation Manager | Manager | Finance | |
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Apps Being Evaluated by Göteborgs Energi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Göteborgs Energi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Göteborgs Energi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Göteborgs Energi Technographics
Göteborgs Energi is a Professional Services organization based in Sweden,
with around 20 employees and annual revenues of $2.0 million.
Göteborgs Energi operates a diverse technology stack with applications such as
Giosg Live Chat, IBM Cognos Business Intelligence and Microsoft 365,
covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.
Göteborgs Energi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Giosg, IBM and Microsoft.
Göteborgs Energi recently adopted applications including
Microsoft 365 in 2021, Atlassian Jira Service Desk in 2021 and Netigate in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Göteborgs Energi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Göteborgs Energi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Göteborgs Energi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.