New Delhi, 110003,
India
India.Gov.In Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by India.Gov.In and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 India.Gov.In employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that India.Gov.In has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2024, Technix T-CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems India.Gov.In is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Akamai , Technix India or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing India.Gov.In revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for India.Gov.In intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2024 | 2024 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Technix India | Legacy | Technix T-CRM | CRM | CRM | n/a | 2019 | 2019 |
In 2019, the Government of India implemented Technix T-CRM, a CRM, to support field-to-office customer and case tracking across public sector operations. Vendor documentation and a Regional Chief Conservator testimonial from Technix India point to deployments addressing Forest Department use-cases and citizen-facing complaint workflows. The listing on Technix India materials indicates the product was applied to instrument citizen intake, case follow-ups, and field reporting processes within government contexts.
Implementation scope emphasized CRM for citizen and complaint tracking and case management, with configuration aligned to case lifecycle management, citizen interaction logging, follow-up scheduling, and field data capture typical of CRM deployments. Technix T-CRM supported operational coverage across departmental field teams and regional offices, enabling assignment and tracking of cases from field officers to office-based administrators. Governance and process restructuring focused on standardizing intake workflows and formalizing follow-up ownership to operationalize citizen complaint handling under Technix T-CRM.
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Tag Management | CRM |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||