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Government Of The Republic Of Serbia Data, Technology Stack, and Enterprise Applications
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy reCAPTCHA Application Security (AppSec) CyberSecurity n/a 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Saga NFG Legacy Saga NFG Weaver Chatbots and Conversational AI AI-Powered Application Saga NFG 2020 2020 In 2020, the Government Of The Republic Of Serbia deployed Saga NFG Weaver in a Chatbots and Conversational AI implementation to deliver a COVID-19 virtual assistant branded COVID-19 Info Serbia. Saga donated and deployed the Weaver solution as a public administration citizen services use case in Serbia, with Saga NFG acting as the implementation partner and operator. The deployment of Saga NFG Weaver was configured to provide natural language understanding and intent classification, conversational flows for commonly asked questions, and automated information retrieval to deliver official pandemic guidance, vaccination information and related service details. Configuration emphasized scripted workflows, automated responses to high volume inquiries, and escalation pathways to human contact centre agents to handle complex or sensitive cases. Operationally the assistant served public administration citizen touchpoints across Serbia and was positioned to relieve load on public contact centres by handling high volume messaging traffic. Saga NFG implemented and supported the production instance and coordinated the service with government citizen support operations to ensure continuity of information delivery. Saga reported over 2,000,000 messages exchanged on COVID-19 Info Serbia within days of launch, an outcome cited as rapid citizen adoption and reduced pressure on support lines.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Tag Management CRM 2018 2018
IT Decision Makers and Key Stakeholders at Government Of The Republic Of Serbia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Government Of The Republic Of Serbia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Government Of The Republic Of Serbia Technographics

Government Of The Republic Of Serbia is a Government organization based in Serbia, with around 133114 employees and annual revenues of $37.50 billion.

Government Of The Republic Of Serbia operates a diverse technology stack with applications such as reCAPTCHA, Saga NFG Weaver and Microsoft 365, covering areas like Application Security (AppSec), Chatbots and Conversational AI and Collaboration.

Government Of The Republic Of Serbia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Saga NFG and Microsoft.

Government Of The Republic Of Serbia recently adopted applications including DigiCert SSL in 2022, Microsoft 365 in 2021 and Saga NFG Weaver in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Government Of The Republic Of Serbia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Government Of The Republic Of Serbia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Government Of The Republic Of Serbia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.