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Michelin, an e2open customer evaluated Oracle Transportation Management

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Government Of The Republic Of Serbia Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Saga NFG Legacy Saga NFG Weaver Chatbots and Conversational AI AI-Powered Application Saga NFG 2020 2020
In 2020, the Government Of The Republic Of Serbia deployed Saga NFG Weaver in a Chatbots and Conversational AI implementation to deliver a COVID-19 virtual assistant branded COVID-19 Info Serbia. Saga donated and deployed the Weaver solution as a public administration citizen services use case in Serbia, with Saga NFG acting as the implementation partner and operator. The deployment of Saga NFG Weaver was configured to provide natural language understanding and intent classification, conversational flows for commonly asked questions, and automated information retrieval to deliver official pandemic guidance, vaccination information and related service details. Configuration emphasized scripted workflows, automated responses to high volume inquiries, and escalation pathways to human contact centre agents to handle complex or sensitive cases. Operationally the assistant served public administration citizen touchpoints across Serbia and was positioned to relieve load on public contact centres by handling high volume messaging traffic. Saga NFG implemented and supported the production instance and coordinated the service with government citizen support operations to ensure continuity of information delivery. Saga reported over 2,000,000 messages exchanged on COVID-19 Info Serbia within days of launch, an outcome cited as rapid citizen adoption and reduced pressure on support lines.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Government Of The Republic Of Serbia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Government Of The Republic Of Serbia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Government Of The Republic Of Serbia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Government Of The Republic Of Serbia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Government Of The Republic Of Serbia Technographics
Government Of The Republic Of Serbia is a Government organization based in Serbia, with around 133114 employees and annual revenues of $37.50 billion.
Government Of The Republic Of Serbia operates a diverse technology stack with applications such as Saga NFG Weaver, Microsoft 365 and Google Tag Manager, covering areas like Chatbots and Conversational AI, Collaboration and Tag Management.
Government Of The Republic Of Serbia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Saga NFG, Microsoft and Google.
Government Of The Republic Of Serbia recently adopted applications including DigiCert SSL in 2022, Microsoft 365 in 2021 and Saga NFG Weaver in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Government Of The Republic Of Serbia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Government Of The Republic Of Serbia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Government Of The Republic Of Serbia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.