Grace Health
181 W Emmett St,
Battle Creek, 49037, MI,
United States
Battle Creek, 49037, MI,
United States
1 269-965-8866
Healthcare
Grace Health Technographics
Grace Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grace Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Grace Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grace Health has purchased the following applications: NextGen EHR for Electronic Health Record in 2016, Microsoft 365 for Collaboration in 2015, ActiveCampaign for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grace Health is running and its propensity to invest more and deepen its relationship with NextGen Healthcare , Microsoft , ActiveCampaign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grace Health revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grace Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grace Health Tech Stack and Enterprise Applications
Grace Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextGen Healthcare | Legacy | NextGen EHR | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Grace Health implemented NextGen EHR across its single facility to centralize patient intake, registration, and records workflows. The deployment targeted a 150 employee community health organization and was used by reception, patient relations, the Medical Records Director, and the Quality Department as the primary Electronic Health Record platform.
NextGen EHR was configured to support document-centric capabilities including NextGen Document Management System and NextGen Quick Scan batch handling, with explicit operational workstreams for correction and processing of scanned documents. Functional configurations emphasized patient portal sign up and form creation, immunization tracking for flu vaccine contacts, and data entry workflows that interfaced with Office Access processes used by the Quality Department.
Operational coverage included reception and main telephone operator workflows, patient relations intake and complaint documentation, medical records scanning reconciliation, and voluntary administrative tasks that used NextGen Electronic Health Record Program screens. The implementation concentrated on facility-level process orchestration rather than multi-site rollouts, with the application serving clinical and administrative business functions including records management, patient engagement via portal enrollment, and immunization tracking.
Governance and workflow changes formalized correction procedures for Quick Scan batches and receptionist scanning errors, and established confidential processing for patient complaints routed through Patient Relations. Operational responsibility rested with front-desk, medical records, and quality staff who maintained document management hygiene, portal enrollment processes, and immunization tracking within the NextGen EHR environment.
|
Grace Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Grace Health implemented Microsoft 365 as its Collaboration platform. Public site signals show Microsoft 365 is in use on the organization’s web presence, indicating a cloud-hosted Microsoft 365 tenant configured to support staff collaboration rather than an on-premises suite. The deployment is positioned to address organization-wide collaboration needs at the healthcare provider.
The Microsoft 365 implementation incorporates standard Collaboration capabilities including Exchange Online for email and calendaring, Microsoft Office applications for document authoring, SharePoint Online for intranet and document management, OneDrive for user file storage, and Microsoft Teams for real-time communication and meetings. Identity and access control are managed at the tenant level using Microsoft 365 directory services to enable centralized administration and policy enforcement, supporting clinical and administrative collaboration workflows. Governance emphasis is on tenant-level configuration, content lifecycle controls, and collaboration workflow management consistent with healthcare operational requirements.
|
Grace Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActiveCampaign | Legacy | ActiveCampaign | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Grace Health implemented ActiveCampaign as their Marketing Automation solution on their public website. The ActiveCampaign implementation is embedded in the Grace Health site to enable visitor tracking, form capture, and email delivery for outreach campaigns. This deployment supports contact list management and automated campaign workflows aligned with marketing and patient engagement business functions.
Functional capabilities observed include campaign automation, email marketing, contact segmentation, and site-based lead capture using ActiveCampaign forms and tracking scripts. Operational ownership is concentrated in marketing and patient engagement teams, with the system used to orchestrate web-originated communications and automated follow up. Governance details are not specified, configuration appears focused on web-driven capture and automated messaging rather than integrations with backend clinical systems.
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Grace Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Grace Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
IT Decision Makers and Key Stakeholders at Grace Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grace Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grace Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grace Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Grace Health Technographics
Grace Health is a Healthcare organization based in United States,
with around 150 employees and annual revenues of $16.0 million.
Grace Health operates a diverse technology stack with applications such as
NextGen EHR, Microsoft 365 and ActiveCampaign,
covering areas like Electronic Health Record, Collaboration and Marketing Automation.
Grace Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as NextGen Healthcare, Microsoft and ActiveCampaign.
Grace Health recently adopted applications including
ActiveCampaign in 2020, NextGen EHR in 2016 and AuthSMTP in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grace Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grace Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grace Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.