Rockport, 4856, ME,
United States
Graffam Bros. Seafood Market Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Graffam Bros. Seafood Market and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Graffam Bros. Seafood Market employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Graffam Bros. Seafood Market has purchased the following applications: AccuPOS for Point Of Sale in 2008, Zoho Mail for Collaboration in 2018, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Graffam Bros. Seafood Market is running and its propensity to invest more and deepen its relationship with AccuPOS , Zoho Corp. , ThunderTix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Graffam Bros. Seafood Market revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Graffam Bros. Seafood Market intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AccuPOS | Legacy | AccuPOS | Point Of Sale | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Graffam Bros. Seafood Market implemented AccuPOS. AccuPOS Point of Sale was deployed to support the companys retail seafood market checkout and related back-office workflows at their single market location.
The implementation included core POS transaction processing and the AccuPOS Gift Cards module, with gift cards enabled after the initial rollout. Staff feedback described the Gift Cards capability as simple and easy to use, reflecting a phased feature adoption approach consistent with Point of Sale deployments for small retailers.
AccuPOS was integrated with QuickBooks to synchronize sales and cash data into accounting workflows, enabling a direct link between transactional activity and financial records. Customer comments also highlight ongoing vendor support, indicating operational reliance on AccuPOS support staff for issue resolution and user assistance during daily operations.
Operational scope emphasized frontline retail sales and back-office accounting functions, with governance concentrated on staff training and sequenced module activation. The customer testimonial identifies AccuPOS, its QuickBooks integration, and vendor support as the primary implementation signals for Graffam Bros. Seafood Market.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Graffam Bros. Seafood Market deployed Zoho Mail as its hosted email platform. Zoho Mail is implemented on their website and operates as the company's core Collaboration application for customer-facing email and internal communications.
The implementation uses Zoho Mail's cloud-hosted architecture with domain-based mailboxes managed through the Zoho Mail admin console, providing webmail access and standard IMAP, POP and SMTP endpoints for staff and for website-driven contact form traffic that routes order inquiries and customer messages into company mailboxes. The deployment covers the full employee base, supporting sales, order fulfillment and operations, with internal governance focused on user provisioning, mailbox aliases, and spam and mailbox policy configuration managed by company administrators.
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Event Management | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Graffam Bros. Seafood Market implemented WooCommerce on its public website to enable an eCommerce storefront and online order capture. The deployment uses WooCommerce provided by vendor Automattic, integrated into the site as the customer-facing purchasing layer for seafood retail sales.
The implementation leverages WooCommerce core capabilities, including product catalog management, shopping cart and checkout flows, customer account management, tax and shipping configuration, and order management workflows. WooCommerce is installed as the application plugin on the WordPress site, with configuration focused on catalog organization, SKU and inventory tracking, payment checkout configuration, and storefront presentation consistent with retail merchandising requirements.
Operationally the WooCommerce eCommerce deployment supports front-of-house sales and back-of-house fulfillment for Graffam Bros., with store operations and fulfillment teams managing product updates, inventory adjustments, and order processing through the WooCommerce administrative interface. Governance is oriented around site content and order processing ownership by retail operations, with the application serving as the primary online sales channel for the company.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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